IT Director

Henry-Robert Jean

Cellular: 305-***-****

Emails: ************@*****.*** or ***********@*****.***

Tag words: Independent Consultant – IT Manager - IT Business/Systems Analyst - Project Manager – Change Agent

Objectives

Seeking a leadership position where I will able to successfully use frameworks as PMBOK®, Agile, Lean, Six–Sigma® and ITILv3 principles to inform and enable strategic direction, promote and manage readiness, and capacity to change.

Professional Characteristics

Organizational Change Management

Senior leader provide hand-on management and direction for organizations meet enterprise-wide technological, cultural/human capital change initiatives. Primary focused on minimizing resistance; maximize participation in order to drive faster adoption.

Functions include: Physical & behavioral aspects

• Business processes

• Infrastructure services

• Systems & technology

• Job roles & organizational structure.

• Networking & connectivity

• Virtualization & Cloud adoption

• Budget

• Security

• Compliance

• Storage & Recovery

IT Service Management:

Hand-on senior leader with management & supervisory control of all departmental resources to provide a foundation of competitive advantage.

Functions include:

• Service Desk

• Technical Management

• Application Management

• IT Operations Management

Decide what IT Services are required to enable the effective and efficient execution of the business processes

Enhance the effectiveness of intangible assets, existing technology and processes.

Introduce tools to eliminate waste, maximize human capital, and increase productivity and revenues.

Allocate and lead the dedicated multi-tier supporting layers team to enable the effective and efficient execution of the organizational goals and Core Business Processes.

Improve business with new technology, identify and eliminate barriers to effective communication, thwart misalignment and achieve measurable business objectives.

Develop cross-functional and cross-disciplinary collaborative governance to resolve horizontal business/IT challenges, create transparency and determine the impact of key decisions.

Optimize resources and map a formal blueprint to drive strategy and deliver real solutions and actionable results.

Promote and develop learning system to mentor, coach and advance human capital maturity level.

Project Management:

Management and control of process modeling, variations, human interaction, and collaboration.

Both traditional & lightweight lifecycle models.

Functions: Traditional

• Initiation

• Planning or Development

• Execution

• Control

• Coaching & resource management

Functions: Agile.

• Initiation

• sprint planning

• daily scrum

• retrospective

• demo.

Systems/Business Analysis:

Investigative processes to analyze and synthesize in order to identify best courses of action. Convert business requirements and risk appetite into strategic plans.

Functions include:

• Infrastructure analysis & Logical modeling/design

• Strategic planning

• Requirements analysis

• Operations research

• Decision analysis

Technologies

Cloud Technologies, Virtualization, Tiered Storage, or Intelligent Storage, Service Oriented Architecture (SOA), ASP.Net, J2EE, Microsoft Office Suite: Word, Excel, PowerPoint, Access, Entourage, Outlook, and MS Visio, MS Project, Microsoft Office SharePoint (MOSS). PMBOK, MS Exchange, MS Biztalk, Vsphere, VMware, Adobe Suite, Site Builder, Dreamweaver, Cascading Style Sheets (CSS), Visual Studios, SQL Server, Universal Description, Discovery and Integration (UDDI), Content Management System (CMS), Informatica DataSecure (IDS), Informatica Power Center (IPC), Representational State Transfer (REST), Extensible Markup Language (XML), Web Services, Web Content Management (WCM), PeopleSoft, AMI Enterprise Discovery, Oracle, MySQL, Lotus Notes, IEX Workforce Management Solutions.

Personal Characteristics

Accomplished in the following aspects of the enterprise:

Technology & Business Leadership – Information service leadership and critical competencies.

Strategic Planning & Direction –highly proactive independent analytical self–starter, solution focused, strategic planner with ability to estimate and manage resources.

Change agent– Thought leadership, support and continuous improvement to achieve strategic business objectives and operational efficiency and increase agility.

Organizational Leadership – Natural ability to understand organizational needs, solve problems.

Project Management & Integration – Skilled at leading multi–cultural teams, formulate delivery and planning by conforming to the principals of the PMBOK®, Agile, Lean, Six–Sigma® and ITILv3 principles.

Resource Management – Emphatic and energetic staff manager; able to coach, mentor and motivate.

Time management and prioritization skills –Able to focus on important tasks, bring order and mitigate potential chaos, reduce stress.

Continuous Learning – In new technology, self–efficacy (approach at handling goals, tasks, and challenges), emotional intelligence (EI) (ability to identify, assess, and control my emotions, of others, and of groups), decision making, and goal setting.

PROFESSIONAL EXPERIENCES

Dominion Consulting. Miami, Fl. April. 2010 to September 2011

Practice Leader/Project Manager

Cloud Computing, Enterprise Data Integration: Access, Integrate, and Deliver Service Oriented Architecture (SOA), Virtualization, Unified Communication, Tiered Storage, Organizational Change Management, Business/Systems Analysis, Project Management, Dynamic Infrastructures, and Governance, Risk, and Compliance initiatives.

Proton Data Security Miami, Fl. Oct. 2009 to June 2010

Consultant/Project Manager

Develop the policy for data retention and destruction -in accordance with best practices- to comply with all applicable federal legislation such as Sarbanes-Oxley, FACTA and HIPAA, and all forty-six state and territorial laws that regulate the management of private electronic data.

Dennis Communications Miami, Fl. Nov. 2000 to Aug. 2008

IT Operation Manager/Project Manager

Ensure the streamlined operation of the IT Department, in alignment with the organizational objectives.

Plan, coordinate, direct, and design IT–related activities, as well as provide direction and support for daily operational activities of the IT department.

Morning Star Professional Services, Inc. Miami, FL. Feb. 2000 to Nov. 2000

Owner/Business Developer/Operator

Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.

Hands-on Agile Projects Management–scrum & XP–using the full SDLC life cycle methodology.

Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Vitas HealthCare Corporation. Miami, FL. June 1999 to Jan. 2000

Business Analyst/Project Manager

Manage the implementation of enterprise resource planning designed to control and handle all corporate and field services.

Hands-on Scrum Projects Management, using the full SDLC life cycle methodology.

Conduct analysis, through collaboration with the business unit to identify high-level requirements, develop evolving strategy to reduce, mitigate, or eliminate potential risks, and establish an effective communication channel for use throughout the lifecycle.

Advanced Business Machine Miami, FL. October 1994 to May 1998

Business Analyst

Manage work plans, communicate progress to stakeholders, review assignments with project teams, analyze business needs and propose solutions.

EDUCATION

Walden University Baltimore, MD. Feb. 2010

Masters Business Administration Project Management & Leadership.

Barry University Miami Shores, FL, July 2007

Bachelor’s Degree Information Technology.

Certifications: Currently preparing for the following certifications:

Project Management Professional (PMP) & Information Technology Infrastructure Library (ITIL v.3)

Continuous Learning

Stay current with the continued evolution and maturity of the scope of practices of the IT industry, in order to best meet the needs and requirements of ITSM.

• Business Information Technology

• Business Technology Management

• Seamless integration of technology and business operations.

• Emotional intelligence (EI)

• Decision making, and goal setting.

LANGUAGES

Fluent in English, French, and actively learning Spanish.

Contact this candidate