Over ** years of experience in recruiting and human resources; sales and customer support; and business development. Creates and maintains records of HR data for current and prospective employment candidates. Provides training for colleagues on technical systems and operational procedures. Monitors performance metrics to anticipate, plan for, and respond to changes, increasing organizational efficiency. Negotiated contract terms, compensation, rates/pricing, delivery deadlines, and post-delivery support, and manages delivery to ensure client satisfaction. Communicates clearly and positively to influence key internal and external stakeholders in a matrix environment.
ACCOMPLISHMENTS
RSquare, Princeton NJ 2/2012 – 6/2012
Sr. Recruiter
• Locate, screen, and represent information technology contractors for roles with national clients in financial/insurance, manufacturing, and pharmaceutical industries
• Obtain required information from candidates and maintain records of applications, interviews, and client responses in JobDiva (Applicant Tracking System)
• Negotiate and confirm compensation and benefits to satisfy clients’ requirements and company’s targets
• Arrange interviews and coach candidates throughout clients’ hiring process, addressing job requirement, interview structure, expected timelines, and client environment/expectations
• Coordinate New Employee Orientation and liaise between candidates, clients, and back-office staff to ensure timely completion of on-boarding
• Maintain close communication with on-site workers to monitor their performance and job satisfaction
• Regularly met with management to identify and discuss areas for improvement (e.g. uniform training on internal processes, client operations, etc)
Iconma LLC, East Brunswick NJ 2/2010 – 2/2012
Sr. Recruiter
• Sourced, qualified and represented professional contractors for roles with clients in financial/insurance, manufacturing, pharmaceutical, and technology/telecommunications industries
• Negotiated compensation and benefits to satisfy clients’ requirements and company’s targets
• Arranged interviews, and coached candidates regarding job requirement, interview structure, expected timelines, and client environment/expectations
• Maintained records of applications, interviews, and client responses in TalentHook and JobDiva (Applicant Tracking System)
• Coordinated hiring process and liaised between candidates, clients, and back-office staff to ensure timely completion of paperwork, drug screenings, employment/residence history, and credit checks
• Maintained close communication with on-site workers to monitor their performance and job satisfaction
MindLance, Edison NJ 11/2009 – 02/2010
Sr. Recruiter
• Full-cycle recruiting and client management for large, high-volume accounts
Iconma LLC, East Brunswick NJ 6/2009 – 10/2009
Sr. Recruiter
• Located, screened, and represented professional contractors for roles with clients in financial/insurance, manufacturing, pharmaceutical, and technology/telecommunications industries
• Negotiated and confirmed compensation and benefits with candidates to meet clients’ restrictions and company’s targets
• Scheduled interviews and prepared candidates, addressing job requirement, interview structure, expected timelines, and client environment/expectations
• Initiated and monitored hiring process, and liaised between candidates, clients, and back-office staff to ensure timely completion of paperwork, drug screenings, employment/residence history, and credit checks
• Communicated frequently with existing workforce to ensure their job satisfaction and reduce turnover
• Continually conferred with management regarding potential areas for improvement (e.g. uniform training on internal processes, client operations, etc)
CGS Technology, Iselin NJ 2/2004 – 12/2008
Sr. Recruiter
• Located, screened, and represented professional contractors for roles with clients in financial/insurance, manufacturing, pharmaceutical, and technology/telecommunications industries
• Negotiated compensation with candidates, balancing company’s profit targets, candidates’ requirements, and clients’ budgets
• Directly interfaced with all web-based Workforce Management Systems (e.g. PRO-Unlimited, ProcureStaff, Fieldglass, Beeline, and Adecco) for Fortune 500 clients including Bristol Myers Squibb, Verizon Wireless, Sanofi Aventis, and AT&T
• Arranged interviews and coached candidates throughout clients’ hiring process, addressing job requirement, interview structure, expected timelines, and client environment/expectations
• Initiated hiring process and liaised between candidates, clients, and back-office staff to ensure timely completion of paperwork, drug screenings, employment/residence history, and credit checks
• Maintained close communication with existing workforce to ensure their job satisfaction and reduce turnover
• Built detailed knowledge base (with walkthroughs and screen shots) for, and trained internal staff on, clients’ VMO applications.
• Communicated regularly with upper management to identify and address potential process improvement initiatives
• Generated $10 million in revenue placing IT professionals in contract and direct-hire positions for enterprise-level firms
CGS Technology, Iselin NJ 11/2003 – 2/2004
Business Development
• Provided qualified leads to sales team resulting in revenue-generating projects
• Made 50-70 business-to-business sales calls per day
• Enhanced relationships with partners by attending client-facing demonstrations and presentations
HIPAA Complete, Morristown NJ 6/2002 – 10/2003
Director of Sales
• Led sales of consulting services and products used by healthcare providers to assess and improve compliance with HIPAA regulations
• Won contracts with private and government agencies totaling $270,000 in revenue
• Sold directly to executives and owners of health care facilities, Privacy Officers and CFOs/CIOs of hospitals, and Directors of public health/human services agencies
• Partnered with implementation teams to prepare service proposals and respond to incoming RFPs
• Developed Internet-based “self-help” compliance audit tool that generated $20,000 in four months
• Maintained relationships with clients beyond final contract delivery to document satisfaction, enhance operational effectiveness, and uncover add-on sales opportunities
• Delivered training for clients’ healthcare workers as part of contracted work as well as add-on sales
Aptegrity Inc., Fairfield NJ 1/2001 – 6/2002
Business Development
• Developed qualified business leads for eBusiness service offerings in UK market
• Consistently exceeded quarterly goals by 5-15%
• Made 50-100 calls per day to locate key decision makers (e.g. CIO and Directors of Sales/Marketing and Finance)
Software House International, Somerset NJ 9/1999 – 1/2001
Sales Representative
• Managed all relationships for sales executives (e.g. technology procurement, accounting, shipping/receiving)
• Grew unique sales territory 400% in 4 months by rebuilding relationships with dormant accounts and locating new clients
• Maximized clients’ purchasing power while ensuring clients adhered to usage agreements
EDUCATION
Pennsylvania State University
Bachelor of Arts in History, conferred 12/1998 Achieved Dean’s List
Society of Human Resource Management
Member since 4/2012
SOFTWARE PROFICIENCY
Microsoft Word, PowerPoint, Excel, Lotus Notes, Outlook, Internet Explorer, Firefox, Adobe Publishing tools