Project/Operations Manager

RYAN FREIVOGEL

**** ******** *********** ** ***** 913-***-****

o844lq@r.postjobfree.com

EDUCATION:

Bachelor of Arts in Sport Management May 2009

Wichita State University, Wichita, KS

• Selected as student representative to Department Advisory Counsel for Sport Management Program/ Sport Administration Student Association

• Dean’s Honor Roll/ Academic Commendation Summer Semester 2008

Associates of Arts August 2007

Barton County Community College, Great Bend, KS

EXPERIENCE and EMPLOYMENT:

MEMBERSHIP REPRESENTATIVE/CLUB OPERATIONS MANAGER Feb. 2011-Oct. 2011

Genesis Health Clubs/Maximus Fitness and Wellness (Bought by Genesis)

• At Genesis responsible for generating membership sales and customer satisfaction.

• Responsible for operational success of club in areas to include membership and employee retention and satisfaction; profitability; development and growth; professional ethics; compliance of rules and policies; and equipment and facility maintenance.

• Responsible for hiring, fully training, scheduling, supervising, and disciplining staff.

• Complete and process all reports relating to budget, sales, change of status, maintenance, and operations; handle all club revenue; and make bank deposits.

GAME DAY OPERATIONS COORDINATOR/ TICKET SALES REPRESENTATIVE Dec. 2009-July 2010

Omaha Beef Professional Indoor Football Team

• Planned, coordinated, booked, and scheduled all Game Day activities/promotions/ events, wrote game formats, coordinated game day schedule and master game matrix, coordinated information with all Beef staff and Omaha Civic Auditorium staff, resolved conflicts, and problem solved situations. Franchise awarded "Best Game Operations" in IFL , 2010.

• Responsible for all Game Day set-up and post- game duties at Omaha Civic Auditorium.

• Scheduled, and supervised game day power team staff.

• Produced sales and sales leads through telemarketing, personal contacts, and game interactions for new season tickets, single game tickets, group sales and ticket renewals. Maintained data base for ticket sales.

• Made cold and face to face calls to local businesses to promote corporate sponsorships.

• Participated at trade shows, civic and outside events, conducted presentations to local Chambers of Commerce, profit and nonprofit organizations for sales and promotions.

• Worked with ad specifications between the JumboTron producers and sponsors.

• Uploaded game footage to Vidswap.com for league distribution.

• Designed flyers to promote games, various groups/organizations, and theme nights.

• Wrote press releases for various franchise activities.

PROFESSIONAL SPORTS FRONT OFFICE INTERNSHIP Jan.-July 2009

Wichita Wild Professional Indoor Football Team, “2009 IFL Franchise of the Year”

• Assisted in Game Day planning and operations, helping coordinate on field promotions.

• Made cold calls to procure meals and donations from merchants for franchise.

• Managed corporate sponsorships: contacted sponsors assisting with, and completing ad design for program and dasherboard, developed proof-of-performance packages, managed all game day sponsor services executing all elements of agreement, set up game day promotions, and followed up after games to ensure all elements of the contract were fulfilled to satisfaction.

RYAN FREIVOGEL ● 913-***-**** ● o844lq@r.postjobfree.com ● Page 2

• Procured radio ads to promote franchise and team.

• Made recommendations to GM and Asst. GM based upon feedback from corporate sponsors, fans, non-profit partners, in-park entertainers, and staff.

• Sought new avenues for community and corporate involvement, as well as cross-promotional opportunities, built and maintained positive relationships within community.

• Designed flyers on Microsoft to promote individual game and season ticket sales.

PHYSICAL ACTIVITY LEADER August 2008 – May 2009

Greater Wichita YMCA---Jardine Technology Magnet and Curtis Middle Schools

• Challenged middle school students to accept and demonstrate positive values.

• Planned, organized, implemented and supervised after school programs that included activities in educational enrichment, sports, and recreation.

ASSISTANT RECREATION SUPERVISOR May -July 2008

Parks and Recreation Department, Leavenworth, KS

• Supervised youth baseball and softball games at two facilities

• Completed facility opening and closing operations

• Resolved conflicts and problems relating to fans, coaches, players and officials

SPORTS PERFORMANCE ASSISTANT October 2007- May 2008

Boys and Girls Club of South Central Kansas

• Organized sports games for students ages K-12th grade

• Assisted AD with activities: Planned, organized and implemented basketball tournaments, coached teams at tournaments

• Staff Member of the Month, March 2008

TOURNAMENT ASSISTANT Summers 2004-Present

MAYB Basketball Tournaments, Leavenworth, KS

• Monitor officials’ performance and behavior of coaches, players, and fans

• Resolve conflicts and problem solved with regards to schedules, rules, etc

• Responsible for set-up and clean-up of gym

• Assist in scheduling over 200 tournament games in nine gyms

SCHOOL/COMMUNITY ACTIVITIES:

KANSAS STATE CERTIFIED BASKETBALL OFFICIAL November 2010

HEAD MANAGER FOR MEN’S VARSITY BASKETBALL TEAM August 2005-May 2007

Barton County Community College, Great Bend, KS

STUDENT-ATHLETE ON MENS VARSITY FOOTBALL TEAM August 2004-May 2005

Garden City Community College, Garden City, KS

OTHER SKILLS

• Microsoft Word, Excel, PowerPoint, Internet, Outlook Express, Social Networking, Web Site Design

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