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Customer Service Project Manager

Location:
Loudon, TN, 37774
Salary:
35,000 to 40,000 per year
Posted:
July 17, 2011

Contact this candidate

Resume:

AMANDA LYNN DEBORD

*** *** **.

Loudon, TN *****

Cell: 865-***-****

Email: **********@*****.***

OBJECTIVE

My goal is to further my career in Business Administration/Finance and/or Accounting. I have recently graduated with Associates in December 2010 in Contemporary Business Management and am currently in the Graduate and Professional Studies at Tusculum College working on my Bachelor's degree in Business Administration, Finance and Accounting.

• Extremely motivated to perform well

• Consistent, dependable and accurate in carrying out my responsibilities

• Committed to organizational goals

• Display strong work ethic

• Strong sense of loyalty and team player

• Positive thinker, love to learn

• Give maximum effort

• Show eagerness and capacity to learn

• Excellent and creative writing skills

WORK HISTORY

Oct 2007 Vault Teller, Senior Teller and Customer Service

to Regions Bank

Present Lenoir City, TN

Responsible for balancing and operations of the Lenoir City branch vault

and operations of teller and customer service with a high emphasis on

sales

• Excellent money handling skills

• Accounting skills

• Perform with a high degree of accuracy

• Customer service is main focus

• Positive in all aspects of my job

• Encouraging coworkers

• Computer Proficient

• Performs effectively in stressful environment

Dec 1992 Full Time Administrative Assistant

to Mountain Craft Handcrafted Log Homes

July 2007 Denver, NC

I worked with a log home handcrafter as an Administrative Assistant. I was responsible for all office and administrative tasks and all bookkeeping duties. I also worked as a consultant to the owner/operator.

• Extremely proficient at multitasking

• Great team player

• Devoted to the mission of company

Aug 1991 Seasonal Customer Service/Data Entry

to Coldwater Creek Catalog

Apr 1992 Sandpoint, ID

Responsible for assisting customers with catalog purchases, specializing

in products offered, entering orders into computer

• Customer Service first priority

• Specialist in product knowledge

• Sales of catalog merchandise

Oct 1989 Unit Secretary of Children's Unit

to Camelback Hospital

Jul 1991 Scottsdale, AZ

Responsible for all office duties including transcribing Doctor's orders,

inputting all patient information into computer, setting appointments, registering and discharge of patients.

• Great attention to detail in data entry

• Excellency in communication skills

• Very proficient in multitasking

1985 Wire Transfer/Head Teller/Vault Teller

to NCNB National Bank of Florida

Aug 1989 Tampa and Gainesville, Florida

Responsible for supervising 8 tellers, balancing main vault in Gainesville

branch, filling vault orders for other Gainesville branches, opening

accounts for customers, sending and receiving international and

domestic wire transfers.

• Excellent Customer Service Focus

• Extremely Accurate with Data Processing

EDUCATION

Jan 2011 Tusculum College

To Knoxville, TN

Present Organizational Management/Human Resource Management

Aug 2009 Roane State Community College

to Oak Ridge, TN

Dec 2010 Contemporary Business Management

• Maintain over a 3.7 GPA

• Recipient of 3 Scholarships

Aug 2007 Strayer University

to Knoxville, TN

May 2008 General and Business Management Classes

• Strayer President's List

• Maintained above a 3.7 GPA

Aug 2001 Catawba Valley Community College

to Hickory, NC

Dec 2001 Spanish

Aug 1999 MorningStar School of Ministry

to Charlotte, NC

Apr 1991 Missions Ministry Certificate

Jan 1990 Scottsdale Community College

to General classes including Algebra and English

Jun 1990

Aug 1982 Tampa Bay Vocational Technical High School

to Tampa, FL

Jun 1986 Data Processing and Accounting

I was Salutatorian of my graduating class in 1986. I also graduated with

Honors in the Honor Society and wore all white at my graduation.

• I graduated Most Likely to Succeed

• I graduated Most Intelligent

• Vice President of FBLA (Future Business Leaders of America)

• Won 1st Place in Accounting for State of Florida in FBLA

competition

MEMBERSHIPS

• FBLA (Future Business Leaders of America) during High School

• National Honor Society during High School

• Relay for Life Team Captain for Loudon County 2011

SOFTWARE/SYSTEM SKILLS

Proficient in Data Processing, Microsoft Word, Microsoft Excel, Microsoft

PowerPoint, Microsoft Project Manager, Edge Banking Systems

LANGUAGE SKILLS

English and basic Spanish

REFERENCES

Steve and Judith Jones

3106 Hadden Hall Blvd.

Ft. Mill, SC 29715

803-***-****

Alice Carey

583 Strange Rd.

Lenoir City, TN 37771

865-***-****

Krista Parker

11513 Kingston Pike

Knoxville, TN 37934

423-***-****

Gail Collins

11513 Kingston Pike

Knoxville, TN 37934

865-***-****



Contact this candidate