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Manager Quality Assurance

Location:
Austin, TX, 78660
Salary:
18/hr
Posted:
April 01, 2011

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Resume:

J. Angel Gómez

*** ***** ***** ****, ************, Texas 78660

Residence 512-***-**** - o72p5m@r.postjobfree.com – Cell 512-***-****

Employment Objective: To contribute to the excellence of a team with my knowledge of project management, development and performance inspection.

SUMMARY OF QUALIFICATIONS

Project oriented, with a broad knowledge in civil and utility construction practices, inspection, and coordinating multifaceted programs. I have developed departmental procedures, performance expectations, & budgets; manage 24/7 utility maintenance division: reducing cost by more than $3.5 million dollar/yr. while improving respond time & implementing training/career development and asset controls. Evaluated costs and operations using Oracle databases: managing performance, materials, labor and customer service assessment. Reviewed projects for compliance such as: construction plans, revisions & corrections while resolving conflicts on active Capital Improvement & Private Development projects. Bilingual: able to read, write, speak and translate from Spanish to English.

Contract Management and Coordination

Owner’s representative on CIP projects and federal construction contract projects,

Served as liaison and project coordinator between contractors, customers and government entities,

Researched and prepared specifications for service and construction projects under design and active,

Managed inspections on construction and service contracts including executing progress reports, certification of work, and verification of pay estimates as well as subordinates public service personnel,

Resolved construction project contract discrepancies. between government agencies, private developers,

Develop scope, financials and managed utility and data management projects including coordination of workers, materials and schedules using variety of software (ArcGIS, ESRI, Hanson, MSProjects, Ecombs)

Supervision and Management

Hired, reviewed and improved performance of staff in accordance to organizational polices as well as managed field personnel responsible for maintenance, repair & responding 24/7/365 days with budgets in excess of $15,000,000/yr.

Supervise & trained personnel in negotiation, construction inspection, contract reviews implementation of quality control,

Developed partnerships with organizations to meet mission objectives (i.e. Fire Department Fire Hydrant Maintenance & reducing street cost utility repairs) & served as rep in Civil Emergencies, as well as Emergency Shelter Manager,

Develop proposals & cost comparisons for equipment, construction projects & maintenance programs.

Emergency Operation Center, Austin Utility representative as well as Shelter Manager.

Customer Service

Established technical training programs focusing on cost savings and using Lean Six Sigma protocols,

Performed bid reviews and negotiations for new and ongoing service and construction contracts,

Performed investigations based on internal & external complaints, goal to improve service,

Evaluate complaints with the objective of improving the process and long term resolution,

Prepared work statements, surveillance documents, cost estimates, quality control plans,

Resolving customer complaints, & preparing official replies and documents for civil cases.

Consulted for council as technical expert on real estate and civil construction matters.

Engineering Field – Inspection and Support

Have over 15 years of project coordination, inspection, contract enforcement

Served in Emergency Engineering teams, developed cost estimates and solicited contracts,

Performed field evaluations of new materials and products prior to acceptance by City of Austin,

Developed specifications, drawings for new & rehabilitation projects under Engineer's oversight,

Prepared drawings for construction in accordance with design criteria and established data record protocols and Established training programs for technical, inspection and support staff,

Employment History on next page

J. Angel Gómez – Residence 512-***-**** - Cell 512-***-****

Sep 2010- Present ESL, Instructor Saint Elizabeth Catholic Church, Pflugerville TX

Apr 2010 – Jan 2011 Undergraduate Student, Civil Engineering, University of Texas at Austin, Cockrell School of Engineering

Austin, Texas

Feb 2008 – Apr 2010 Division Manager, Infrastructure Records & Surveying, City of Austin, Austin Water Utility, Austin TX

Dec 2004 – Feb 2008 Program Manager,Construction Inspection Services, City of Austin, Austin Water Utility, Austin TX

Dec 2001 – Dec 2004 Division Manager, Pipelines, Operations and Maintenance, City of Austin, Water and Wastewater Utility, Austin TX

Oct 2001 – Dec 2001 Supervisor + Engineering Associate C, City of Austin, Water and Wastewater Utility, Austin TX

Oct 1999 – Oct 2001 Engineering Support+Engineering Associate B, City of Austin, Water and Wastewater Utility, Austin TX

July 1999 – Oct 1999 Construction Inspector II+Senior Site Inspector, City of Austin Department of Public Works & Transportation

Austin, Texas

July 1993 - July 1999 Construction Inspector II+CIP, Site and Subdivisions, City of Austin Department of Public Works & Transportation

Austin, Texas

Dec 1992 – July 1993 Full time student and Evins Temporaries, Austin TX

Part-time employee United Parcel Service (UPS), Austin TX

1990 –Dec 1992 Senior Quality Assurance Evaluator 60th Civil Engineers (CE), Travis AFB CA

Construction Inspector & Manager Construction Management Section

1989 – 1990 Quality Assurance Evaluator 60th CE, Travis AFB, CA

Construction Inspector & Manager Construction Management Section

Oct 1988- Apr 1989 Construction Manager & Administrator Joint Task Force Bravo, Soto Cano Air Base,

Translator, Comayagua, Honduras

1986 – Oct 1988 Senior Quality Assurance Evaluator 60th CE, Travis AFB, CA

Construction Inspector & Manager Construction Management Section

1983 - 1986 Draftsman, Surveyor, Lab Technician 60th CE, Travis AFB, CA

Engineering Assistant

1982 - 1983 Engineering Assistant Student; 3700th Student Squadron, Sheppard AFB, TX

Dec 1982-Dec 1992 Staff Sergeant, U.S. Air Force Assigned as interpreter, translator, surveyor and contract manager in

Honorable Discharge Central/South America Temporary Duty Assignments from 1982 through 1991

Training

Contract Inspectors Course, McGuire AFB, New Jersey

Engineering Assistants Course, Sheppard AFB, Texas

Quality Assurance Evaluators Course, Travis AFB, California

Non-Commission Officers Leadership School (Management Training) Travis AFB, California

Contract Management Construction Inspectors Course, Sheppard AFB, Texas

Trained in standard operating software programs (Windows or Mac): MS Office Suite, Apple Works, SolidWorks.

Education

Current Jr. at UT Austin, Engineering (78 hrs.)

Austin Community College (63 hrs.) 3.7 GPA

Community College USAF (60 hrs.)

NICET Level II Highway Construction

Confine space Entry – Certified

TRNCC Waste Water Distribution Units II & III

Respiratory Protection Certified

TNRCC Water Valve and Fire Hydrant Main/Opr

TNRCC – TEEX Water Utility Safety

Basic Cardiac Life Support (CPR) & First Aid

Various TEEX Construction Inspection Course

Projects of Interest

• Career Progression Plan: Created based on Department expectations and human resources divisions.

• 1982 El Salvador International Airport (El Salvador): USA Foreign Assistance Program (5 million dollars)

• Fuertes Caminos 86-87 (Tegucigalpa, Honduras): USA Foreign Assistance Program (7 million dollars)

• Developed and managed service and maintenance contract for Mechanical Aerial Platforms: $22,000/yr.

• Managed, rewrote, established Quality Assurance Plan & contract for custodial contract: $ 575,000/yr.

• Rehab Underground fuel systems: $700,000

Reference available upon request



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