Executive/Personal Assistant

KAREN S. MARINO **** S. STATE STREET, CHICAGO, IL 60605 TEL: 630-***-****

SUMMARY OF QUALIFICATIONS

Dedicated, professional, Personal / Executive Assistant with nearly 20 years operational and administrative support to C-level executives.

Intelligent and organized with superior multi-tasking skills.

Demonstrated capacity to provide comprehensive support to executive-level staff, including: coordinating complex domestic and international travel itineraries; calendar management; financial management; operations; effectively completing all essential tasks.

Proficient in Microsoft Office Professional (Word, Excel, Power Point, Outlook, Publisher, Access), QuickBooks Pro, Windows Operating Systems.

PROFESSIONAL EXPERIENCE

C.R. FELDSTEIN AND COMPANY, INC. – Chicago, Illinois July 2005 to Present

Personal / Executive Assistant

Provide high-level administrative and personal support to Chief Executive Officer of professional fundraising and endowment growth advisory firm.

Gatekeeper and confidant in highly sensitive and confidential environment

Proactively and reactively manage extremely complex, changing calendar

Carefully ascertain nature of incoming phone calls and address as required

Manage workflow - including meetings, correspondence, critical work processes and projects; Prioritize and partner with CEO to make sure all objectives are addressed and handled in a timely manner

Communicate with high level contacts such as vendors, customers, and senior leaders

Compose, type, and prepare correspondence, memos, presentations, confidential materials, etc. assuring highest quality

Schedule and coordinate meetings, conference calls, and other events

Coordinate extensive last minute travel arrangements, including flights, hotels and car services as requested; Create itineraries including all confirmations and contact information for flights, hotels, restaurants, events, and transportation; Continuously update itineraries and check for new information pertaining to travel

Complete complex corporate and personal bookkeeping requirements, including: payroll, taxes, bank reconciliation, AP, AR, expense reports, monitoring of all corporate and personal accounts, movement of funds as required

Monitor mail (electronic and hard copy), identifying and properly directing and/or addressing

Conduct extensive internet research for professional and personal requirements

Run errands as requested by CEO

Other duties as assigned

AMERISUITES – Lombard, Illinois June 2004 – July 2005

Sales

Served as Sales Associate reporting directly to General Manager of a well known suburban business hotel.

Responsible for group and corporate sales

Created proposals, negotiated corporate rates, issued contracts, and traced as required

Scheduled all meetings, including set up, AV requirements, catering, and refreshments

Internet prospecting for increased revenue

Site tours of property with potential clients

Production of weekly and monthly sales reports for presentation to regional personnel

Created and maintained a monthly booking report and guest suite control log

Collected data and produced weekly function sheet, listing all incoming groups and meetings for the upcoming period, along with transportation, porterage requirements, or service needs which could require staffing changes

AT HOME TO RAISE A FAMILY June 1987 – June 2004

INDEPENDENT FORMS SERVICES, INC. – Downers Grove, Illinois June 1977 – June 1987

Vice President Operations

Reporting to Chairman and CEO, provided operational and executive support for highly successful professional services firm.

Managed all operational functions while sales and staff tripled in size

Developed new operational procedures to handle rapid company growth

Ensured that employees upheld the highest degree of customer service

Supervised office and warehouse managers

Produced state payroll and tax reports

Compiled monthly and yearly reconciliation reports

Hiring and firing of staff

Special event planning

Purchasing, inventory control, billing, accounts payable, accounts receivable, client services, facilities management

Served as Secretary to the Board of Directors through 2004.

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