Sheryl Cooper
**** ***** ****, ***. ***, San Antonio, TX 78258 * 765-***-**** * o6sn8c@r.postjobfree.com
Objective Steadfast leader looking for a career in property management that will allow me to utilize my effective communication skills and excellent tenant relations experience in managing successful properties.
Experience Property Manager, Heartland Business Center & Innovation Office Park
July 2004 – August 2012, SugarOak Holdings, Inc., Daleville, IN
• Manage facility and property maintenance for commercial office buildings totaling over 315,000 sq. ft. plus surrounding property; oversee contracted services; support the planning, budgeting and control of operating and capital expenditures; manage multi-site portfolio; perform office administration, accounting and human resource functions; control expenses with vendor service management; partner with leasing manager with contract and lease negotiations; manage full-service tenant leases; talent for cultivating and supporting tenant relationships leading to high occupancy, minimal turnover and renewal of long-term leases of tenants; track record of successfully steering multiple property improvement projects; supervise and manage maintenance staff; provides support to property owner’s association as Assistant Secretary, which includes preparing and presenting meeting material to owner's group at scheduled meetings; prepare bid specifications, request proposals and evaluate bids.
Property Manager, Indiana Factory Shops
June 2000 – July 2004, Horizon Group Properties, Daleville, IN
• Manage facility and property maintenance; overseen contracted services; provide top flight tenant relations; support the planning, budgeting and control of operating and capital expenditures; perform office administration, accounting and human resource functions; control expenses with vendor service management; partner with leasing manager with contract and lease negotiations; supervise and manage maintenance staff; conducted quarterly manager's meeting with all tenants; prepare bid specifications, request proposals and evaluate bids.
Administrative Assistant, Indiana Factory Shops
June 1998 – June 2000, Horizon Group Properties, Daleville, IN
• Supported Executive Director and Maintenance Supervisor through personal document management, calendar organization and collateral preparation for meetings; prepared monthly shift schedules for customer service center and maintenance staff; interacted with tenant and built strong and productive relations; invoice management; organized and coordinated marketing activities and events; created monthly property tenant newsletter; assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Administrative Assistant, Indiana Factory Shops
May 1996 – June 1998, Prime Retail Group, Daleville, IN
• Supported Executive Director, Marketing Director and Maintenance Supervisor through personal document management, calendar organization & collateral preparation for meetings; prepared monthly shift schedules for customer service center and maintenance staff; interacted with tenants and built strong, productive relations; invoice management; organized and coordinated marketing activities and events; assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Secretary to General Manager
May 1995 – March 1996, CSC Credit Services, Inc., Anderson, IN
• Provided clerical support to General Manager, Operations Manager and Collection managers; preparation and submission of local office payroll (100 employees); assisted with implementation of Human Resource functions; maintained personnel files and attendance records; preparation of weekly costs and payroll reports; assisted in all areas of administrative work including data entry, file organization, research and development.
Executive Secretary
1989 -1995, American Red Cross, Indianapolis, IN
• Supported Executive Director, Assistant Executive Director and Office Manager through personal document management, calendar organization and collateral preparation for meetings; provided clerical support to the Board of Directors and Executive Committee; mentored work study students and supervised other office staff; assisted with preparation and maintaining departmental budget.
Secretary, Volunteer Personnel
1985-1989, American Red Cross, Indianapolis, IN
• Supported Director of Volunteer Services through personal document management, calendar organization and collateral preparation for meetings; developed file system and maintained all volunteer records; conducted volunteer interviews; maintained running departmental budget.
Education Indiana Business College, Indianapolis, IN
• Graduated in October 1985; Associate Degree, Executive Secretarial
Capital City Christian Academy, Indianapolis, IN
• Graduated May 1984; Business Administration, Valedictorian