Customer Service Representative
Resume:
Keya Agero
**** ******* **** *********, ** *****
*************@*****.***
Objective: To obtain a career in the clerical field where I can utilize my data entry and customer service skills.
Skills: I received a 95% score on the alphabetical data entry skill test and a 99% score on the numeric data entry skill test. I also have great communication skills, basic computer skills, and excellent customer service skills.
Experience:
08/09-09/09 Aeropostale, Inc. Towson, MD
Sales Representative
*Greeted customers
*Assisted customers in finding what they needed
*Promoted weekly and monthly sales
09/07-05/08 Sears Holding, Inc. Baltimore, MD
Cashier
*Assisted customers with finding their purchases
*Responsible for greeting customers and providing excellent customer service
*Assisted customers in developing and finalizing layaway purchases.
*Processed K-mart/ Sears credit cards
08/06-06/07 Forman Mills Baltimore, MD
Customer Service
*Provided excellent customer service skills
*Greeted customers
*Operated switchboard
*Finalized customers purchases
06/02-01/04 Gap, Inc. Windsor Mill, MD
Sales Representative
*Responsible for conducting the fitting rooms
*Processed Old Navy credit cards
*Operated switchboard
*Greeted customers
*Developed Great customer service skills
*Promoted current and upcoming sales and events
Education:
Mergenthaler Vo-Tech High School
HS Diploma, 2.8 GPA
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