Information Technology Specialist
Resume:
Neddrick Griffin
***************@*****.***
Current Address:
Pelham, GA 31779
OBJECTIVE
To obtain an information technology position in which I can utilize my skills and creativity to contribute to the growth of a dynamic company
EDUCATION
B.S. Computer Science
Fort Valley State University, Fort Valley, GA GRADUATION DATE: December 2011
HONORS AND ACTIVITIES
– Member of the Alliance for the Advancement of African Americans (A4RC)
– Member of the Association of Computer Machinery (ACM)
– Member of Advancing Robotics Technology for Societal Impact (ARTSI)
SKILLS
– Strong familiarity with Adobe After Effects, Adobe Flash, Adobe Premiere Pro, Macromedia Fireworks, Adobe Audition, Adobe Dreamweaver, Adobe Photoshop
– Proficient use of Microsoft Office Suite
– Moderate knowledge of JAVA & HTML
– Experience with graphic design and webpage design
– Knowledge of Active Directory software
– Strong customer service experience
– Extensive experience in troubleshooting and repairing computer systems
– Problem-solving and critical thinking
– Knowledge of Windows XP, Windows Server 2003, Vista, and Windows 7
– Working as a member of a team
– Moderate knowledge of networking and TCP/IP
– Experience using Track-IT software & Acronis True Image software
– Knowledge of C\UNIX
WORK EXPERIENCE
Fort Valley State University, Fort Valley, GA
IT Support Assistant (August 2008 – December 2011)
– Troubleshoot Windows-based computer systems such as Windows 7, XP, Vista, & Server 2003
– Oversee the daily performance of computer systems
– Install and perform moderate repairs to hardware, software, and peripheral equipment, following design or installation specifications
– Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software
– Provide remote support to desktop clients
– Monitor servers and network communications to ensure connection efficiency
– Use Track-IT software to keep track of clients and maintain priority
– Assists with installations of new software releases, system upgrades, evaluations, patches and resolutions to software related problems. Follows standard change management procedures
– Monitors hardware, authentication and application architecture and assists with the identification and resolution of information system problems
– Assists with the collection of data and establishes facts in order to determine the cause of these problems
– Analyzes, identifies, and resolves problems associated with server hardware
– Understands the principles of proactive server management
Archbold Corporate Care, Thomasville, GA
Industrial Medicine Lab Technician (November 2007 – August 2008)
– Perform drug screens
– Assist patients with drug screening process
– Schedule patients appointments
– Provide customer service
References available upon request
Contact this candidate