Sales Customer Service

Marvin E. Agagas

***** ****** **** ***, *********, FL • Ph 813-***-**** • Fax 813-***-**** • ******.******@*****.***

Summary of Qualifications

• B.S Mechanical Engineering Degree – August 2012.

• 10+ years of Professional Experience: Training, Management, and Customer Service.

• Technical Knowledge; Machine Design, Automation Controls, Fluids, Kinematics, Dynamics, Vibrations, A/C Design, Thermal Systems, and Finite Element Analysis.

• Design Software; Solid Works, AutoCAD, LogixPro, and Photo Shop.

• Relevant Labs: Impact Vibration Test, Design Optimization, FEA, and Product Efficacy.

• Ability to work efficiently, independently or cooperatively with aptitude to be able to communicate effectively across all levels of an organization.

• Familiar with 5s, Lean, and Six Sigma methodology and concepts.

• Flexible to relocate within the United States.

Internship

Experience Zimek Technologies, LLC Tampa, FL July 2009- January 2010

Associate Director of Sales, Engineering Sales/R&D/ Manufacturing.

Bio-tech company that manufactures 3-D decontamination systems to reduce infection rates

• Worked closely with R&D to help design the next generation of decontamination systems.

• Conducted technical demonstrations and assisted in system efficacy testing on bacterium;

E. coli, S. aureus, and B. anthraces.

• Implement initiatives and protocols to all distributors in ensure safety and legal compliance.

• Represented company at several national tradeshows.

Education B.S. Mechanical Engineering 2000 - August 2012

University of South Florida Tampa, FL

• Designed and fabricated the USF Electric Vehicle- 1st Place Electrathon SE Regionals

• 2nd Place Design Competition for Kinematic-Dynamics, Fall 2011

• Capstone Design - Auxiliary Power Chair, Spring 2012

• ASME- American Society of Mechanical Engineers

• ASHRAE- American Society of Heating, Refrigeration, Air Conditioning Engineers

A.A. Pre-Engineering 1996 - 1999

Pensacola State College Pensacola, FL

• NSPE – National Society of Professional Engineers, Student Chapter

Professional Experience New Dimensions Realty, Inc. Tampa, FL 2005 - Present

Residential Sales Manager

Florida Licensed Real Estate Sales Agent

• Customize developmental action plans for sales agents and target demographic market.

• Assist in staffing and training residential sales team

• Property managed and maintained 20+ properties simultaneously.

Transcontinental Lending Group/Mallbanc Mortgage Clearwater, FL 2002 - 2005

Loan Originator Manager

• Managed and trained sales team.

• Managed call center lead generator and lead allocations.

• Processed/Underwrote loan packages under Fannie Mae/Freddie Mac guidelines.

Capital One Services Tampa, FL 2000 – 2002

Customer Relations, Subprime Market

• Assigned as team ‘Point of Contact’ for company policies and procedures.

• MOLD- Motivation, Ownership, Leadership, and Development Program.

Professional References

• Available upon request

Contact this candidate