Customer Service Manager
Resume:
Lauren Arcemant
Pearland, Texas, ***** US
Mobile Phone: 832-***-****
Secondary Phone:281-***-****
E-mail: ******.********@*****.***
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OBJECTIVE
Seeking a position in your department that rewards loyalty, hard work, dependability and positive results in the team environment.
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WORK EXPERIENCE
August 2010 – 07/20/2011
Pooch Pad Country Kennel | Pearland, TX
Worked as a Receptionist in the front office, dog grooming assistant, and kennel technician
•Attended phone calls, concluded the nature of calls and assisted callers to the proper department.
•Successfully organized appointments.
•Kept detailed messages from the person called upon, containing name, call timing and business nature.
•Accepted and distributed messages and mails to proper departments and employees.
•Excellent interpersonal, communication and customer service skills.
•Superb time management skill.
- Maintaining the dog’s well-being, sticking to Schedule of when to be feed and taken care of.
- Making myself aware of an important information pertaining to the safety and care to the animals.
Good verbal and written communication skills, Able to use multi-line telephone systems, Miscrosoft Office-Word, Miscrosoft Office-Excel,
Receptionist
Vector Marketing
March 2011 –Present
Working as a receptionist at the front desk
•Attended phone calls, concluded the nature of calls and assisted callers to the proper department.
•Successfully organized appointments.
•Kept detailed messages from the person called upon, containing name, call timing and business nature.
•Accepted and distributed messages and mails to proper departments and employees.
•Excellent interpersonal, communication and customer service skills.
•Superb time management skill.
•Typing documents to distribute to the other employee’s
European Wax Center 08/2011- present
Guest Services Coordinator
-Front Desk Responsibilities
-Greeting People
_checking them in and out
-taking payments
-Sales
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EDUCATION
Some College Coursework Completed, Business Management,
June 2010 - I have not graduated
San Jacinto College | Houston, TX
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LANGUAGES
Spanish Intermediate
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REFERENCES
Matt Scardino
Manager, Pooch Pad Country Kennel
Professional
Bhavika Patel
Owner of European wax center
Professional
Jake Nelson
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