Stephen's Resime
Resume:
Stephen W. Surrey Sr.
***** **** ****** ****, *-3, #469
Victorville, CA 92392
********@*******.***
OBJECTIVE: An entry level, challenging position with the potential to allow me to use my training in Administration of Justice, and my various experience in customer service.
EDUCATION: Diablo Valley College, Pleasant Hill, CA. Awarded Associates Degree, 2003, Administration of Justice.
San Jose State University, San Jose, CA Major Criminal Justice, Jan, 2003 to Jan, 1998, Degreed course not completed
EXPERIENCE:
Oct, 2005 – Present, Front Office Manager
The Business Exchange
11700 Bear Valley Road, Ste. 321
Victorville, CA
Supervisor: Dorothy Hemenway
Supervise a staff of two clerks, manager the front office. Handle the internet mail from the other offices and clients. Make appointments for the managers, handle the daily monies to and from the bank. Take care of complaints from customers and any related problems during the day. Handle all travel arrangements for the managers and owners, rental cars and airlines, hotels.
Jan., 2003 – May, 2005; Legislative Intern,
Board of Supervisors, City and County of San Francisco.
1 Dr. Carlton B. Goodlett Place, Room. # 244
San Francisco, CA 94102-4689
Supervisor: Honorable Bevan Dufty.
Supervised volunteer staff and front office. Managed phones, mail and emails.
Assisted in solving residents’ complaints and answering questions over the phone
as well as in person. Provided information and referral services to residents.
Interacted with various departments and agencies in the county. Assisted with
management of Supervisor’s schedule. Traveled with the Supervisor to
conferences, seminars and non-profit events. Assisted staff in data collection,
management of office supplies. Interned directly for Supervisor Bevan Dufty.
Dec., 1997 – Aug., 1999; Assistant Manager,
JPPC Corp.
19550 Montauk Drive
Saratoga, CA 95070
Supervisor: Chris
Supervised a staff of 15 to 20 employees at three locations. Responsible for daily
collection of income, sales receipts and sale reports from each location. Daily bank
deposits, worked directly with store manager to resolve employee problems.
Insured stock and supplies were available at all stores.
RELEVANT COLLEGE LEVEL COURSEWORK:
Courts and Society, Corrections and Society, Family Violence, Violence in the Justice System, Youth Offenders, Juvenile Justice, Social Problems, Organized Crime, Non-Conformist Behavior.
RELEVENT UNIVERSITY LEVEL COURSEWORK:
Police and Society, Moral Issues, Justice Management, American Government, Question Documents Exam, White Collar Crime, Corrections and Society, Advance Criminal and Corrections Law, Justice Systems Research, Social Problems,
AWARDS:
National Dean’s List, 1994, 1995
College Scholarship Service for Distinguished Academic Performance, 1994
References available upon request
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