High School Service
Resume:
Shelby Washington **** Boas St.
Harrisburg, Pa. *7103
Profile
- Self motivated achiever offering good communication skills.
- Honest., hard working, service oriented to contribute to your team, while providing excellent service.
- One who pays attention to details, and will add to your team.
Skills
MS Word XP, Excel, Access, Power Point
Experience
Delta Dental/Capital BlueCross Mechanicsburg/Harrisburg, Pa. 2010-2011
Temp Positions:
Call Center/ Credentialing Specialist I
- Received outbound calls from physicians
- Screen, view, develop, prepared Medicare applications
- Processed Dental applications for BlueCross.
Highmark BlueShield Camp Hill, Pa. 2008-2010
Credentialing Specialist I
- Make Inbound/outbound calls.
- Screen, view, develope, and finalize Medicare applications.
- Sort applications/load dcn's in inventory system.
National Recovery Agency Harrisburg, Pa. 2007
Collection Agency
- Dialer making outbound calls to Debtors
- Debt Collector
PHEAA/AES (American Education Services) - Harrisburg, Pa. 2006 to 2007
Consolidation and G.P.S-Call Center
- Logged Loan Verification Certificates on computer system
- Called Lenders/Guarantors for follow ups on borrowers accounts
- Consolidated various loans
- Handled calls from borrowers/students
- Mailed Applications, Deferment/Forbearance Forms
- Faxed summary of accounts, credit reference letters, estimated installment letters
Colonial Park Care Center Harrisburg, Pa. 2005
Dietary Department/ Part-time
- Set up trays and prepared beverages, ran dishwasher
- Transported cart to various floors.
Andrea’s Beauty Works/ Hair Designs Plus Harrisburg, Pa. 2001 to 2004
Hair Stylist/ Receptionist/ Full-time
- Answer phones and managed schedules up to 7 stylists.
- Braided Clients hair
- Answer customer questions regarding services, products, pricing and appointments.
- Promote diverse product lines using effective cross-selling techniques.
- Set up displays and restock displays as necessary.
EDUCATION
Harrisburg Area Community College Harrisburg, Pa. Fall 2003 to Spring 2008
Major: General Studies
Central Dauphin East High School Harrisburg, Pa. 2003
Diploma
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