Management Health

Godwin I. Okafor, RHIA, CBA, FAC-P/PM

Tel: 404-***-****

Email: *******@*****.***

***** ******** ***

Upper Marlboro, MD 20772

Summary of Qualifications

To become associated with an organization that can offer a position as a Health Information Manager/Director to provide support to patient care, reimbursement, teaching, research, quality improvement, and legal inquiries and also support healthcare staff for software workflow process analysis, software build or redesign, activations and upgrades. My clinical knowledge and IT skills in the healthcare informatics will enable me to provide adequate support to ensure a smooth transition of health information and to achieve successful outcomes of the various federal health IT initiative implementations. As a Registered Health Information Administrator (RHIA) Certified Professional and a Health Information Specialist, coupled with my extensive Healthcare experience in the hospital, home care, clinic and long-term care settings sets me apart as a valuable tool in supporting the quality, availability, and timeliness of health information. I am proficient in a wide variety of software applications and can quickly discern problem areas, devise plans for resolution and implement changes utilizing a team structure.

Specialties

Registered Health Information Administrator (RHIA), Cerner, MediServe, All Scripts, McKesson, IDX, Epic, Siemens, NextGen, Eclipsys and MEDITECH Clinical Solutions (Inpatient/CPOE, Ambulatory, Willow, Optime, ASAP, Cadence/Prelude/Radiant/ADT), Release of Information, Chart Tracking, Chart Deficiency Tracking and Coding Guideline, HIM Software Applications, 3M SoftMed Document Management products, Certified Business Analysis (CBA), Project Management, Health Informatics, Management, Requirements Elicitations, Information Management, Healthcare Informatics, Knowledge Management, Administrative Support, Analysis and Definition of Project Requirements, Prioritization, Developments of IT Strategies, Management of IT Investments, IT Consultant. HIPAA rules for health information privacy and security, policies and guidelines to ensure the confidentiality, integrity, and accessibility of health information to providers and consumers.

Skills

• Application: Microsoft Office (Excel, PowerPoint, Word, Visio, Access, Project, etc.), Adobe Acrobat, Citrix, oracle

• Operating system: Epic Software, NextGen, MediTech, MS Window, XP, Vista, Java

• Excellent communication and writing skills, Excellent team player

• Go-live support for Physicians/Surgeons, Nurses, PAs, and other front desk staffs during go-lives.

• Understand workflow analysis, Pharmaceutical Company (Project Management, Clinical Research, Consultant)

Education

Registered Health Information Administrator (RHIA) (August 2011) Chicago, IL

American Health Information Management Association (AHIMA)

License Number: 0009397

Medical College of Georgia (August 2004 – May 2007) Augusta, GA

Bachelor of Science in Health Informatics

University of North Texas (January 2000 – August 2003) Denton, TX

Bachelor of Business Administration in Entrepreneurship and Strategic Management

Eastfield Community College (August 1996 – December 2000) Mesquite, TX

Associate in Sciences in Business

Specialties

Registered Health Information Administrator (RHIA), Cerner, MediServe, All Scripts, McKesson, IDX, Epic, Siemens, NextGen, Eclipsys and MEDITECH Clinical Solutions (Inpatient/CPOE, Ambulatory, Willow, Optime, ASAP, Cadence/Prelude/Radiant/ADT), Release of Information, Chart Tracking, Chart Deficiency Tracking and Coding Guideline, HIM Software Applications, 3M SoftMed Document Management products, Certified Business Analysis (CBA), Project Management, Health Informatics, Management, Requirements Elicitations, Information Management, Healthcare Informatics, Knowledge Management, Administrative Support, Analysis and Definition of Project Requirements, Prioritization, Developments of IT Strategies, Management of IT Investments, IT Consultant.

Skills

• Epic Credential Trainer in Ambulatory, CPOE, and Inpatient, Ambulatory Build.

• Physician Trainer in Optime, Inpatient, Ambulatory and ASAP modules,

• Go-live support for Physicians/Surgeons, Nurses, PAs, and other front desk staffs during go-lives.

• Operating system: Epic Software, NextGen, MediTech, MS Window, XP, Vista, Java

• Excellent communication and writing skills, Excellent team player

• Application: Microsoft Office (Excel, PowerPoint, Word, Visio, Access, Project, etc.), Adobe Acrobat, Citrix, oracle

• Understand workflow analysis, Pharmaceutical Company (Project Management, Clinical Research, Consultant)

Professional Experience

US Department of Veterans Affairs, Washington, District of Columbia September 2007– Present

Veterans Health Administration/Office of Health Information/Enterprise Systems Management

Health System Specialist Program Manager

• Managed assigned resources and provided full range of supervisory duties which would include assignment of work; completing performance evaluations; selection of staff; and recommendation of awards, advancements, and handled disciplinary actions.

• Advised management and staff about adequate medical record documentation, health information services, and computerized patient records based on current statutes and standards. Participated in planning, negotiating and implementing new and/or improved health information management and health records program.

• Establish and maintain release of information processes, including using the Document Support System (DSS) Release of Information (ROI) software to meet requirements for the Freedom of Information Act, the Privacy Act, the HIPAA Privacy Rule, and other Federal regulations.

• Gathered Business and Functional requirements from both technical and non technical audiences using a broad array of tools and techniques. Experienced in Requirements elicitation techniques such as conducting user interviews, brainstorming and JAD sessions. Proficient in creating Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams, and Flow Charts. Strong background in Software Development Life Cycle (SDLC) such as the Waterfall, RUP and other iterative methodologies. Experienced in Project Management application using MS Project for planning, organizing, and managing resources. Translated Business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML). Created Business requirements and Functional requirement documents and managing the requirements using Rational Requisite Pro.

• Worked with VHA customers to derive accurate and appropriate functional IT requirements for Electronic Healthcare Record (CPRS), Clinical flowsheets, Laboratory, Pharmacy, Radiology, and Surgery departmental systems, Clinical Image Management, VistA Software Packages and Class III to Class I Conversions which are VHA local innovative software solutions developed outside of the Office of Enterprise Development (OED).

• Coordinated meetings and documents for internal customers and external stakeholders; prepared, reviewed, and edited correspondence for signatures by VHA Enterprise Systems Management Directors, VHA Office Enterprise Development Directors, CIO, and other management staffs; responded to inquiries from respondents; maintains an organized clearance process for new hires and log for various written and printed materials for meetings. Participated in the management discussions relating to system specifications and modifications to VISTA and CPRS to ensure that VHA policy, regulation and accrediting requirements are met.

• Reviewed various reports and documents to ensure the project requirements and goals are met and appropriate data and network analytical techniques are utilized. Involved in QA Life Cycle, which includes Designing, Developing and execution of the entire QA Process and documentation and creation of Integration and migration Test Plans, Test Cases, Test Procedures and Test Scripts.

• Analyzed, documented and cataloged new and existing Issue Briefs. Prepared agenda, action items, decisions, risks and release request status for the weekly Release Board meeting

• Reviewed and Pre-screened Software Field Test and/or National Deployment Release Request.

• Actively participated in release management weekly meeting. Updated dashboard on release requests upload on SharePoint. Participated in work sessions to process and review current Issue Briefs for stakeholders, to gain concurrences on release process and software updates. Customized and added content to the Release Management SharePoint site.

• Daily monitoring and oversight of VHA Clinical Application software patches projects as development is completed and release is approaching.

• Tracked and sequenced all projects for effective review, testing, verification and validation, and release scheduling.

• Supported the formal processes and procedures required by external review bodies such as Security, Privacy, Accessibility, etc. Involved in external reviews, defining schedules, monitoring deadlines, obtaining required approval checklists and producing related business artifacts and intervenes with business owners and software developers to rapidly resolve issues found during release preparation.

• Collaborated closely with other VHA program offices, VA Office of Information and Technology (OIT), VA national program offices, and Veterans Health Administration (VHA) business owners at an executive level to seek application release approval and served as a primary ESM resource for Veterans Health Administration (VHA) business owners and stakeholders during the testing and release phase of the project lifecycle.

• Ensured products meet the required set of VA guidelines, as defined in OIT and OHI policy and negotiated scope and mitigation plans with business owners when deficits in software products are detected and reported.

Medical College of Georgia Health Inc., Augusta, Georgia December 2005 – September 2007

HIM Supervisor

• Provided expertise, guidance and direction, supervision, administrative support, coordination and technical assistance in the planning, developing and maintenance of an effective, comprehensive and integrated HIM Program. Assisted the Chief HIMS in the planning, directing, policy making, organizing and controlling the activities of the HIM Section along with other HIM Supervisors and serves as the Acting Chief HIMS in the absence of the Chief HIMS.

• Developed new procedure for medical record batch processing. Testing and implementation of Cerner ProFile Application System. Wrote training Manuel for Cerner Profile physician inbox. Developed access and release of information policies and procedures.

• Supported and trained Physician during implementation of Cerner Millennium CPOE. Participated in discussions regarding building, testing and maintaining the training environment of Cerner System as well as the development and maintenance of training materials for the training program.

• Gathered and compiled information to create Power Point presentations for support personnel training and worked with core team on go-live issue analysis and problem resolution.

• Developing and updating medical record policies and procedures and trained medical record personnel in responsibilities and techniques of record management and maintenance; prepared written reports of recommendations for management.

• HIPAA related activities: audits for compliance with privacy regulations; HIPAA training; risk assessment/needs analysis for privacy and security; updated policies and procedures pertaining to HIPAA compliance.

• Participated in EMR interface implementations system for hospital, including Cerner, MediServe, Eclipsys and MEDITECH clinical solutions with regard to planning, testing and deployment activities.

Doctors Hospital, Augusta, Georgia August 2004– December 2005

HIMS Clinical Application Specialist

• Provided formal clinical, research and educational consultation on a wide range of health information management issues such as HIPAA, electronic health record implementation, quality assurance and other emerging HIM practice issues.

• Provided HIM operations support including action plan creation and follow-up, based on identified needs in the gap analysis/operational readiness assessment that is tied to pre-migration performance indicators, including go-no go decision, and personnel financial compensation.

• Coordinated all aspects of the Medical Record Department including assembly/analysis, abstracting, chart auditing and release of information.

• Used statistical software, such as SPSS and SAS to determined significant variance and trend for quality control in the HIMS department. Developed and retained completed medical record, Birth and Death logs and certificates

• Performed Medical Records Charge-out System, Master patient Index and Number Index using HIMS computer system.

• Created form to increased speed of filing and retrieval of medical records. Collected and analyzed data for special clinical research projects. Assembly (prep/scanning) and Performed Quantitative Analysis of medical in the Imaging department.

• Developed health information management policies and procedures on release of information, confidentiality, information security, storage and retrieval, and record retention.

• Troubleshot and resolved any end-users issues or concerns to improve system functionality and resolved escalated issues.

Certifications

Registered Health Information Administrator (RHIA)

FAC-P/PM Certification through the VA Acquisition Academy Career Manager (ACM)

Professional Certificate in Business Analysis (CBA) – The George Washington University School of Business

Associate’s Certificate in Project Management (CAPM) - The George Washington University School of Business

VA Level III Project Management Certification – Department of Veterans Affairs

Certified Home Health Aid/Certified Nursing Assistant

Activities and Awards

2007 – 2008 Technical Career Field Certification Award Class of 2007 – Department of Veterans Affairs

2004 – 2005 President-Class of 2006, Department of Health Informatics – Medical College of Georgia

2002 – 2003 Chancellor, Delta Sigma Pi Professional Business Fraternity – University of North Texas

2002 – 2003 Public Relation Officer, PAN African Student Association – University of North Texas

Dean List Awards – University of North Texas and Medical College of Georgia

Professional Affiliations

American Health Information Management Association (AHIMA)

Georgia Health Information Management Associate (GHIMA)/Maryland Health Information Management Associate (MedHIMA)

Healthcare Information Management and Systems Society (HIMSS)

Medical College of Georgia School of Allied Health Sciences Alumni Association

University of North Texas College of Business Alumni Association

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