Mr.
Resume:
Richard McWilliams
Arvada, CO 80005
*******@*******.***
SALES MANAGER PROFESSIONAL
PROFILE: Professional Sales manager with sales, leadership, customer service management experience in the consumer products industry
EMPLOYMENT:
Pepsi Bottling Group June 2003-December 2008
Territory Sales Manager-Denver, Colorado
* Managed team of 14 sales representatives in a sales territory with total annual volume of 1.7 million cases in grocery and mass merchandising stores
* Managed sales, profit and operation expenses by forecasting weekly/period volume, managed cost and productivity
* Worked directly in trade with store and account managers to drive sales execution, customer service and ensuring compliance with merchandising expectations
* Managed team with incentives and improved sales team productivity
* Consistently top performing Territory in region with excellence in sales execution
* Maintained positive volume growth for 2008 vs. 2007
* Winner of numerous incentives to increase sales, winning prizes, cash rewards and trips
Pepsi Unit Sales Manager-
Kremmling, Colorado
* Supervised satellite warehouse with 20,000 case capacity and total annual sales of 450,000 cases
* Managed team of sales persons, merchandisers, warehouse workers and drivers across large geographical region
* Directed all aspects of product availability, sales management; including warehouse management, logistics, human resources and customer service
* Improved customer satisfaction through communication leadership, accountability of sales team
Pepsi Merchandiser Manager-Denver, Colorado
* Managed twenty merchandisers in large format grocery stores.
* Motivated sales team to improving efficiency and excellence in merchandising.
* Managed workforce efficiently within budget and stream lined practices to reduce costs.
* Used leadership skills with developing excellence to promote several merchandisers
Pepsi Small Format Account Manager-Denver
* Account manager for 100+ accounts including grocery stores, convenience and gas, restaurants, and corporate resorts
* Gained new accounts with quality customer service and merchandising
* Acquired competitor accounts, and gained space for Pepsi products
Pepsi Large Format Account Manager-Denver
* Hired as frontline merchandiser, promoted to new route within three months as result of customer service and sales excellence
* Managed orders, trained and lead team members in sales
* Nominated for General Mangers Circle of Excellence Award for sales in December 2004.
* Won incentive trip by increases sales 23% vs. prior year
North Jeffco Parks and Recreation-Arvada, Colorado
May 2002-May 2003
Customer Service Representative
* Marketed and sold guest services including memberships, classes and activities.
* Selected as team leader and motivator and oversaw training of new employees.
* Proactively worked to resolve all customer service complaints and issues.
* Awarded for customer service excellence
* Worked in several departments, with varying duties and responsibilities.
EDUCATION:
Western State College of Colorado, Gunnison, Colorado
Bachelors of Arts in History May 2000
Secondary Social studies teaching licensure
Computer Skills:
* Proficient with Microsoft Office including: Microsoft Excel, Word, Outlook, PowerPoint
* SMART SELL Software
* NATIONAL INVENTORY MANAGEMENT software
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