Credit Supervisor

APRIL P. SMITH

LONG BEACH, CALIFORNIA

PROFESSIONAL EXPERIENCE

NEW AGE ELECTRONICS A DIVISION OF SYNNEX CORP APRIL 2006 – PRESENT

CARSON, CALIFORNIA

POSITION: CREDIT SUPERVISOR

Responsibilities include the following:

• Investigate sales order release requests on credit hold, approving and executing order release, or declining release, based on a sound evaluation of the customer’s ability to pay.

• Perform credit investigation and risk analysis to include financial statement analysis on all new and existing accounts in support of credit requests and annual credit reviews, approving credit lines up to discretionary approval limit, submitting credit approval recommendations to the Director of Credit and CFO for approval requests over discretionary limit.

• Work with contracts administration department on business rules. Ensure credit policies are executed correctly and statistically in line with business rules.

• Maintain customer credit files and profiles with information pertinent to the effective management and maintenance of customer accounts.

• Maintain relationships with salespeople, customers and management as it relates to the status of customers accounts.

CORPORATE EXPRESS OCTOBER 1999 – DECEMBER 2005

LA MIRADA, CALIFORNIA

POSITION: ACCOUNTS RECEIVABLE ASSOCIATE III

Responsibilities included the following:

• Supervised cash application and credit card associates.

• Contacted customers by phone and/or letter to solicit payment of past due accounts.

• Collected, analyzed and distributed D & B severe risk notifications.

• Balanced and reconciled cash and credit card accounts in addition to customer accounts.

• Evaluated and processed Bankruptcy Proof of Claim.

• Administered weekly, semi-monthly and monthly billing reports.

• Interfaced with other areas in the organization when their involvement was required to resolve credit issues and ensure customer satisfaction.

• Resolved and submitted Unapplied Cash Reports to management.

• Researched and processed charge backs, refunds, account credits and returns.

• Ensured vendor invoices were posted daily, as well as, preparation of reports to include forwarding to Shared Services.

• Supported the Credit Manager and Controller with special projects and assignments.

EVERSOFT, INC. JANUARY 1996 – OCTOBER 1999

LONG BEACH, CALIFORNIA

POSITION: ASSISTANT OFFICE MANAGER

Responsibilities included the following:

• Supervised Cash Applications, Billing, and Accounts Payable associates.

• Performed month-end close.

• Oversaw electronic technology and resolved associated discrepancies in the system.

• Handled accounts payable issues and maintained large accounts receivable processes.

• Fully supported sales and sales management.

EDUCATION

UNIVERSITY OF PHOENIX

Pursuing a B.S. in Business/Accounting.

OTHER SKILLS

• Strong ability to multi-task.

• Problem solver.

• Interpersonal and self-directional.

• Proficient and knowledgeable in Excel, Word, and PowerPoint.

• Experienced in Oracle, ISIS, CFS and Remedy, COGNOS, Enterprise Document Delivery, Insight, Movaris, etc.

• 10-Key by touch.

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