Somerset, KY *****
The attached resume is presented for your consideration regarding the position of Service Advisor with South East Kia in Somerset, KY.
My qualifications in sales and customer service along with product representation represent a background of increasingly important assignments within various organizations. These experiences have given me the opportunity to make many profitable contributions in each of my previous positions.
As the enclosed resume simply summarizes my capabilities and career history, there is considerably more to relate. I would appreciate the opportunity to meet with you personally to specifically discuss what I could do for your organization.
Please feel free to contact me at the above address, or phone number.
Thank you for your consideration, I am looking forward to your reply.
Sincerely,
Mark S. Hansford
215 HWY 192 • SOMERSET, KY 42501
PHONE 606-***-**** • E-MAIL **********@**********.***
MARK HANSFORD
OBJECTIVE
Seeking the position of Service Advisor.
WORK EXPERIENCE
Collectively, I have 15+ years experience in sales, service and merchandising. I have held positions that required various levels of sales quota’s to be met and included performance based commissions. My work history also includes extensive one-on-one, bulk level sales experience, product knowledge training and representation throughout central KY.
2005 – 2008 PSM, NVS , Service Team, Inc. Somerset, Kentucky
Merchandising Sales Specialist
Represented various manufacturers including John Deere, Troy-bilt, Well Lamont, Charbroll and Black & Decker.
One on one customer sales and service on a daily basis.
Built and reset various displays to POG specifications, erected store fixtures and shelving.
Supported store personnel to help maximize sales thru product placement, displays and inventory adjustments.
Diligently worked to lower non-productive inventory thru buybacks, sell-thru and RTM programs.
Daily use of laptops, PDA’s, retail computer programs, fax machines, business telephones, printers, copiers, etc.
2003-2005 AMS, Inc. Somerset, Kentucky
Merchandising Specialist
Represented various manufacturers including American Water Heater Company, Whirlpool, Electrolux, General Electric, Bosch, Kitchen-Aid and Maytag in daily major appliance training, maintenance and customer sales & service.
Supported store personnel to help maximize sales thru product placement, displays and inventory adjustments.
Diligently worked to lower non-productive inventory thru buybacks, sell-thru and RTM programs.
1997-2001 Lowe’s Home Improvement Centers. Somerset, Kentucky
Home Appliance Sales Specialist
Customer sales and service.
Achieved and surpassed all weekly, monthly and yearly sales goals, customer satisfaction programs and safety training.
Serviced existing accounts and recruited new customers
Product ordering, inventory maintenance, pricing integrity, daily use of power equipment and business office machines.
EDUCATION
1986 – 1989 Somerset Community College Somerset, Kentucky
Communication’s Technology Major
Course work included Interpersonal Communications, Mass Media, Business Writing, History and Literature.
1982 -1986 Pulaski County High School Somerset, Kentucky
High School Graduate
Course work included Science, English, Algebra, Computer Math, and History. Various clubs and extra-curricular activities.
SKILLS
Excellent problem solving abilities with close attention to detail. I am a good listener who enjoys challenges and working with others but, am also a self-starter. Loyal, energetic, creative and very reliable while conscious of my work producing high quality results.
INTERESTS AND ACTIVITIES
Most sports including basketball, golf, volleyball, bowling and fishing. Some of my time is devoted to restorations of classic and collectable vehicles. I also enjoy reading, playing guitar, bass, drums and spending time with family and friends.
COMMUNITY ACTIVITIES
Founding member of the Somernites Cruise Management Team. Currently serving as Senior Board Member.
Actively involved in the ‘Save the Virginia Theater’ effort.
REFERENCES
T.W. Todd
Pulaski County Property Valuation Administrator
P.O. Box 110 Somerset, Kentucky 42502
Gib Gosser
Director of Downtown Somerset Development Corporation
209 East Mt. Vernon Street
Somerset, Kentucky 42501
Donald Hurt
Kentucky Farm Bureau Agency Manager
313 West Mt. Vernon Street
Somerset, Kentucky 42501
Additional references available upon request.