Medical Sales

Davonda Yacol Fofana

**** ********** ***** ********** ** 36116

334-***-**** ***********@*******.***

Experience

Call Center CSR Accounts Payable Account Receivable Administrative

Assistance University Registrar Office Management Medical Coding and

B illing

Software and Skills

MS Office Suite AS400 PeopleSoft JD Edwards GAAP Sarbanes-Oxley

Act PayGov MediSoft Noble Direct Medical Records Medical

T ranscription H IPAA Laws CPT, HCPCS & ICD-10 CMA-1500 OSHA

Regulations

Employment History

Accounts Payable Specialist 11/07 – 03/11

A llen & O’Hara Education Services I nc., Memphis, T N

Managed the accurate and t imely processing of up to 40,000 invoices,

p urchase orders, expense reports, check requests, and credit memos

per month

Coded invoices, purchase orders, check requests, etc., with correct codes

conforming to standard procedures to ensure proper entry into

J DEdwards

Prepared batch check runs, wore t ransfers, and ACH t ransactions

Sorted and distributed incoming mail

Handled all vendor correspondences

Reconciled vendor statements, research and correct discrepancies

Assisted with monthly status reports and month end closing

Ensured accurate and compliant AP files and records in accordance

w ith company policies and government regulations

Received, researched and resolved a variety of routine in ternal and

external inqui ries concerning account status

Addressed escalated issues from employees and vendors regarding AP

issues

Created some of the procedural t raining manuals and assisted with

i nter-company audits

Accounts Receivable Supervisor 04/06 – 08/07

Government Liquidation L LC, Scottsdale, AZ

Managed the accounts receivable department handling $100M+ annual

sales

Analyzed and resolved customer complaints and other issues

Setup new accounts and payment plans for delinquent accounts

Applied cash, credits, and made adjustments as necessary

Reconciled short/over paid and skipped invoices while maintaining

excellent customer relations

Ensured accurate and compliant AR files and records in accordance

w ith company policies and government regulations

Worked with clients/vendors to resolve invoice issues and government

(DRMS) migrations

Created and administered procedures manual and assisted with in ter-

company audits

Medical Coder/Ent ry Level 10/05 – 01/06

D iabetes Care Club L LC, Nashville, T N

Resolved claims issues with insurance providers and clients

Created and corrected medical claim forms manually and electronically

using Noble Direct

Verified patient deductibles, claims status, eligibility and coverage

U tilized DME codes for diabetic testing supplies

Filed patient information e.g. payments and insurance

Accounts Receivable Clerk 09/04 – 06/05

Cummins Business Service, Nashville, T N

Processed vendor and corporate requests for invoices

Verified the mailing invoices for quality and errors

Filed, maintained and rotated invoices for storage

Call Center Representative 05/02 – 05/03

AmSouth Bank, Bi rmingham, AL

Heavy volume in-bound calls from customers regarding account

i nformation, requests and account maintenance

Performed data entry and processing

Responsible for the daily accuracy of the company website

Monitored and audited large sales accounts

Davonda Yacol Fofana

Medical Office Manager 11/01 – 05/02

Alabama H ypnotherapy Center, Bi rmingham, AL

Managed medical front office in areas of manual and computerized

scheduling

Ordered and t racked the inventory for office supplies

Managed and maintained the filing system of all patient information

and documentation

Arranged t ravel schedules, reservations for service seminars and other

f unctions

Operated a mul ti-line phone system, faxes and manual credit card

p rocessor

Transcribed medical dictation for several physicians including a

psychiatrist

Assistant Registrar 11/98 - 03/00

Computer Lea rning Center I nc., Alexandria, VA

Capture, maintain and disseminate grades and attendance data for

s tudent

Monitor and maintain class roll; collect, record, and mail grades

submit ted by instructional employees for students every semester

Supervised and assisted with the coordination, evaluation and

certification of all graduation applications, while overseeing the

complete graduation process to include all elements of the rehearsal

and ceremony

Manually ensured prerequisite guidelines were met by each student in

correct sequence prior to the graduation process

Manually enrolled each student in to class every semester in compliance

w ith degree requirements

Ensure courteous, friendly and t imely responses to telephonic, wri t ten,

personal and facsimile requests for information regarding past and

current student records

Date entry of attendance for over 1,000 students on a daily basis

Certify and provide copies of official t ranscripts to authorized personnel

Trained department on newly implemented software by campus

d irector

ED UCAT ION

Concorde Career College, Medical Office Professional, Memphis, TN

(certification)

Northern Virginia Community College, Accounting, Alexandria, VA (course

work)

Virginia State University, Petersburg, VA (course work)

Certification: NCCT, I nsurance & Coding Specialist

Contact this candidate