Stephen Boyd Youngquist

* ****** ****

Springville IN 47462

812-***-**** / o54st8@r.postjobfree.com

Profile

Dynamic, reliable and highly motivated individual that offers a wide range of experience in customer service, business development, account management, trade show presentation and ISO management.

Accomplishments

I have led two separate companies (Supreme Software & Team Electronics) in sales by the first full year of employment. Organized and performed presentations at major technical trade shows like Comdex, Brainshare and Networld Interop. Managed North American sales for Australian developer Netoria. Market share and prestige grew to the point that Netoria was purchased by industry giant Novell. As sales manager for Token Media, I brokered the sale of products from European developer Adrem to mission critical organizations like the United Nations, Federal Reserve, Department of Commerce, U.S. State Department and the International Monetary Fund. I have managed a Quality Management System including ISO audits and policies for an AS9120 certified Aerospace supplier. I am one of only three individuals in the United States to have passed the IDEA “Professional Inspectors License” exam with a perfect 100% score. I am Microsoft certified and have designed and administered Microsoft based networks for a variety of clients.

Education

B.A. INDIANA UNIVERSITY

Credentials

Certifications

- IPA Business Management Certification

- IDEA Certified Professional Inspector

- ISO Internal Auditor Certification

- Microsoft Certified: MCP (Microsoft Certified Professional)

- CompTIA: Security + (Network Security)

- Novell: CNS (Certified Novell Sales)

- Indiana University Desktop Publishing Certification

Contract Work

- Tauren Communication Services (Business Development Manager)

- IMCP: Installation of computer networks for school districts in Chicago IL.

- Indiana University Auditorium (audio engineering department)

- Frazier Audio (audio engineering company)

Training

- Completed Dunn & Bradstreet Sales & Advertising certification

- Completed Intel Product & Development training seminar

- Attended several Microsoft sales and product seminars

- Attended “Lucas Arts” technology seminar

- Attended “Alpine Audio” sales training program

Interests

- Coach and former member of Indiana AAU Basketball

- Student teacher, Tennis instructor and Red Cross volunteer

Employment History

World Micro 2/08 – 10/09

Quality Engineer- World Micro is an ISO 9000 / AS9120 certified aerospace and electronic component distributor. My main responsibilities include: consultation with the sales and purchasing staff, maintaining QMS policies and organizing internal ISO audits, initiating and investigating CARs and PARs, work in an electrostatic discharge certified lab for the inspection, documentation and material traceability of semiconductor and aerospace shipments. Our distribution channel caters to aerospace, military contractors and the electronic manufacturing industries. Clients include: Boeing, Lockheed Martin, General Dynamics, Bombardier, Eurocopter, L3 Communications, Cisco, Sanmina SCI, Jabil Circuit and NASA to name a few.

Token Media 2/00- 2/08

Sales Manager / Network Engineer- Organized the North American distribution of advanced network management and trend analysis software for European developer “Adrem”. This work was crucial in the expansion of the North American market preceding Adrem’s move to the United States. Outside business to business clients included a wide range of customers with large Novell, Unix and Microsoft networks (WANs and LANs). Other responsibilities included the organization and performance of Adrem’s promotional presentations at renowned tradeshows including Comdex, Brainshare and Networld Interop.

Supreme Software 5/97-2/00

Account Manager / Sales Representative- Main responsibilities included the account management of a database of clients in the sale of software licensing contracts and information technology hardware. Other responsibilities included quality assurance, consultation and technical support for a large variety of corporate, academic and government clients in all regions of the United States. Sales manager for the marketing of Australian software developer Netoria. Organized the onsite installation of software and hardware products in the Chicago area. Led the company in sales the in the first full year of employment.

Team Electronics 7/94-5/97

Department Manager / Inside Sales- Initial responsibilities included sales and consulting for commercial cellular contracts. Managed audio / video department and provided technical support for a wide range of electronic products. Assisted in opening two additional franchise retail outlets in the Chicagoland area. Led Team Electronics in sales the first full year of employment.

Expertise

Sales, Account Management & Advertising

Ten years of experience in a variety of environments with a wide range of responsibilities. Extensive customer service experience via phone, internet or in person presentation. Performed outside sales of I.T. hardware (Intel, Cisco, etc.) and software licensing contracts for Microsoft, Novel, Computer Associates and Adobe. Customers include a wide range of organizations from federal to municipal government agencies, academic, healthcare and corporate clients. I’m well versed in account management, strategic planning and project management. I have maintained databases of over 500 clients and performed consultation for countless information technology products. I also organized the promotion and advertising of products and services in a variety of formats including tradeshows, the internet and print material.

Systems Engineer

I have fifteen years of information technology related experience. Microsoft, Novell & CompTIA Certified. I have designed and implemented networks, servers and workstations, including software installation and instruction. I’m well versed in Microsoft server “active directory”, group policy, security audits and network vulnerability assessments. I’m proficient with Windows Server 2000 & 2003, XP, NT, 98, and a wide variety of office applications including, data base, word processing, publishing, accounting, trend analysis, and network security software.

References Available Upon Request

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