Testing Quality

HARITHA DEVINENI

Email: o54f7n@r.postjobfree.com

Phone: 702-***-****

Current Location: Waukegan IL

SUMMARY:

* ***** ** *********** ********** with emphasis on Quality Assurance in web based, client/server based applications using manual and automated testing procedures.

• Proficient in analyzing the Business Requirements, Software Requirement Specifications, Functional Design Documents to formulate Test Plans, Test Strategies and Test Cases for Manual as well as Automated testing for various applications to ensure proper business compliance.

• Proven skills in all phases within the software development lifecycle and very strong in the implementation and maintenance of Quality Engineering Processes.

• Experienced in both Manual and Automation testing. Extensively used automation-testing tools such as Win Runner, Load Runner and QuickTestPro.

• Experience in bug reporting and bug tracking using management tools such as Test Director and communicated recorded problems to the responsible QA or development personnel.

• Strong Skills in using Integration, Functionality, Regression, Performance, Stress and Configuration Testing.

• Extensive experience with Functional, GUI, Database, Stress, Volume, Regression, Load and Performance Testing.

• Excellent experience in testing applications developed using Java, J2EE, JSP, .Net, Oracle 8i/9i/10g and SQL Server 2000. Extensive knowledge on Integration and database testing.

• Back-End testing in Oracle, and MS-Access using SQL Queries for data verification. Experience in quality management methodologies like IS0 9001, Six Sigma.

• Experience in Software Development in C, C++.

• Working knowledge of Software methodologies Capability Maturity Model (CMM).

• Working knowledge of Embedded Systems.

• Was involved in setting up the test environment, created test data as per the requirement.

• Independent Verification and Validation of software product/process compliance to standards, policies, procedures & output/behavioral requirements.

• Excellent rapport with developers, testers in all the projects and worked in close collaboration with team members to ensure enhancement of software quality.

• A dedicated Team Player and goal-oriented professional with excellent Verbal and written communication skills, organizational and interpersonal Skills.

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows 2000/XP, Sun Solaris

Testing Tools: Win Runner, Quick Test Pro, Test Director, Quality Center 9.0 , Load Runner

Programming Languages: Visual Basic, C/C++, SQL, PL/SQL, JAVA.

Bug Tracking Tools: Clear Quest, Test Track pro, and Bug Zilla.

Internet languages: HTML, DHTML, Java Script, TSL, UNIX Shell, XML

RDBMS: Oracle v7.x, v8i, v9i,10g, SQL Server 7.0,2000, DB2 and MSAccess 97/2000

Web Services: Java web server, Web Logic 6.0, WebSphere 5.0, Apache, Tomcat

PROFESSIONAL EXPERIENCE:

Mediware Blood Center Technologies

Oakbrook, IL Aug’2010 –Till Date

Mediware has a proud legacy in blood banking and continually releases advanced technologies designed by seasoned blood bank specialists that improve efficiency and patient safety. The application I worked on is called LifeTrak Plasma and LifeTrak for Department of Defense. This is Products for hospitals and stand-alone blood centers to manage blood and biologic materials from donor recruitment, through collection, testing, distribution, storage and transfusion. These robust solutions are used in more than 400 major institutions throughout the world, processing more than 50% of the US blood supply.

• Worked closely with Clinical Software Specialist and Developers to gather Application Requirements and Business Processes in order to formulate the test plan.

• Developed and maintained innovative, repeatable QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge.

• Created high level strategy documentation and detailed test documents.

• Responsible for working on different Change Requests

• Tested back out scripts for various CR TESTING (change requests) throughout the application.

• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.

• Collaborate with System Architect, Software Engineers and Product Management to identify and prioritize areas requiring testing as well as areas requiring code review and design review.

• Analyzed and translated requirements and business design into Test Cases.

• Conducted Functionality, testing during the various phases of the development of the application doing Manual Testing.

• Testing the database for the data stored is correct and stored in right place.

• Used Quality Center to create Test Plan, Test cases and test scripts as well as steps for manual implementation of test cases in Quality Center.

• Identified User and System requirements for the application and established links for better trace of requirements using Traceability Matrix

• Performed execution of test cases manually to verify expected results.

• Performed positive and negative testing manually.

• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction

• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction.

• Performed System Testing Manually

• Performed User Acceptance Testing (UAT) Manually.

• Bug reporting using Quality Center

• Used Quality Center tool to create and track the defects about any failures until they were resolved and generated defect summary reports

• Wrote PL-SQL Queries to fetch data for testing.

• Was responsible for testing the database for the correct data being inserted into the right tables and also for checking the size of the columns in the database.

• Supported the application in production.

• Provided feedback concerning completeness and accuracy of the Online Web application

Environment: LINUX, Oracle 11g, PL/SQL, Windows XP Server, Quality Center10.0, Business Process Testing.

Shell, Houston, TX Aug ’09 – Jul ‘2010

QA Engineer

Shell is a global group of energy and petrochemicals companies. I worked on Siebel 7.8 E-Energy and MOAD, the system is used by the GSSS Retail Telecom group within Shell. This group provides support for the telecommunications infrastructure of the Shell retail sites throughout the world. The system provides a database of record for information about the telecommunications infrastructure at their sites as well as the issues and actions taken that affect that infrastructure. Retail sites are generally gas stations – both Shell owned as well as licensed franchises.

Responsibilities:

• Worked closely with Business Analysts and Developers to gather Application Requirements and Business Processes in order to formulate the test plan.

• Developed and maintained innovative, repeatable QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge.

• Created high level strategy documentation and detailed test documents.

• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.

• Analyzed and translated requirements and business design into Test Cases.

• Collaborate with System Architect, Software Engineers and Product Management to identify and prioritize areas requiring testing as well as areas requiring code review and design review.

• Conducted Functionality, testing during the various phases of the development of the application doing Manual Testing.

• Used Quality Center to create Test Plan, Test cases and test scripts as well as steps for manual and automated implementation of test cases in Quality Center.

• Bug reporting using Quality Center.

• Used QTP to develop VB scripts to perform functionality and GUI testing.

• Used Active Screens in QTP to enhance the test scripts.

• Performed smoke testing and Security testing manually.

• Rational Unified Process (RUP) was followed throughout the project and all artifacts are generated for each discipline.

• Created Acceptance and Data Validation test scripts.

• Performed execution of test cases manually to verify expected results.

• Performed positive and negative testing manually.

• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction.

• Created Test requirements using Quality Center to provide full test coverage.

• Automated suitable test cases and developed TSL test scripts for Regression Testing using QTP

• Wrote SQL Queries to fetch data for testing.

• Created complex SQL Queries and embedded them into Unix Shell Scripts to automate the Back End Testing.

• Validated data in the inventory management functionality by adding and deleting various data in the database.

• Performed Usability Testing Manually.

• Performed User Acceptance Testing (UAT) Manually.

• Tested the Performance of the application under Load using Load Runner.

• Used Quality Center tools to create and track the defects about any failures until they were resolved and generated defect summary reports

• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction.

• Identified User and System requirements for the application and established links for better trace of requirements using Traceability Matrix

• Developed Test Matrix to give a better view of testing effort..

• Provided feedback concerning completeness and accuracy of the Online Web application

• Supported the application in production.

• Was responsible for spooling the SQL queries on each and every applet.

• Tested the permissions by logging in as each responsibility for different user levels.

• Coordinate with the offshore testing team and help resolving the issues that occurs and making the smooth execution of the testing activities at offshore.

Environment: Siebel 7.8, PL/SQL, Windows 2000 Server, Quality Center10.0, Quick Test Professional, Rational Unified Process, Business Process Testing, Rational ClearQuest, Oracle10i.

HealthDataInsights, Las Vegas, NV Mar ’09 - Aug’09

Quality Analyst

HealthDataInsights (HDI) is the industry leader in healthcare claims integrity: fraud, waste, abuse, errors and improper payment identification and recoupment solutions. HDI is a technology-enabled healthcare services company that specializes in the identification and recoupment of claim overpayments to providers (hospitals, physicians, DME and other specialty providers.)

The company’s technology which is deployed retrospectively (post adjudication, post payment) empowers a full review of all claims paid.

Responsibilities:

• Responsible for writing Test Cases, Test Plans, Test scripts and other test documents based on business requirement.

• Responsible for data validation testing using SQL and executing testing on data Warehousing projects.

• Responsible for developing detailed UAT test plans, conditions, scenarios, cases and related data and participate in UAT planning and execution activities for business and operations participants.

• Coordinate with the offshore testing team and help resolving the issues that occurs and making the smooth execution of the testing activities at offshore.

Coordinated and maintained Test Environment UNIX Directories to keep them in Sync with Production.

• Participated in walkthroughs of requirements, specifications, database designs, ETL code, and test strategies.

• Mentoring a team of testers on several projects and working closely with the end users during UAT Testing.

• Participate in the early phases of project to ensure the inputs into testing process and translate into Test plan and cases.

• Mentor testers in test case creation and test execution phase.

• Tested back out scripts for various CR TESTING (change requests) throughout the application.

• Performing application upgrades using a migration path which spans multiple releases

• Used animate job scheduler to implement weekend build and monthly build.

• Experience using HP Mercury Quality Center for large, complex multi-platform applications to include implementing automated testing solutions.

• Performing UI (User Interface Testing) to check if the application is user friendly to access by users.

• Written complex SQL queries using joins, sub queries and correlated sub queries.

• Responsible for the creation and execution of test plans and scripts to verify software functionality is working according to business requirements.

• Tested reports for various Portfolios using the Universes as the main Data Providers.

• Involved in testing various Business objects reports List Reports, Grouped Reports, Cross-tab Reports, Chart Reports, and Drill-Through Reports.

• Tested Model Filters, Query Filters, User access filters Detail filters and Summary Filters.

• Tested the WEBI reports before publishingWorked with software testing methodologies with all phases and stages of testing desired (Functional, System, Integration, Regression, Data Validation, User Acceptance (UAT)).

• Back end testing experience of being able to compare DB2 vs Oracle tables

• Responsible for gathering business requirements to create detailed test cases. Ability to map test cases to business requirements and perform high end regression testing.

• Worked with software testing methodologies with all phases and stages of testing desired (Functional, System, Integration, Regression, Data Validation, User Acceptance (UAT)).

• Reporting bugs for analysis. Documenting the actual results and metrics.

• Manages defects based on priority and worked closely with developers to verify that defects are fixed.

• Creating the test data before executing the tests. Responsible for designing, developing and the execution of reusable performance scripts.

• Coordinating with the Business Analysts to understand the business Requirements.

Environment: SQL, PL/SQL, Visual Studio.NET, Quality center 11.0, MS Access, MS Excel and Windows XP Professional.

HSBC Bank, Bangalore, India Oct ’07- Aug ’08

Project: e-Home and e-Auto

QA Tester

HSBC is one of the world's largest financial institutions with 9500 offices in 79 countries and territories and a place near the very top of the Forbes Global 2000. As one of the largest credit card issuers in the United States, and built a solid reputation on maintaining a strong tradition of caring, commitment and personalized service to millions of customers nationwide.

Responsibilities:

• Analyzed Business Requirements, Technical and Functional Documents and prepared test cases.

• Involved in documenting Test Plan and Created Test Cases.

• Performed major role in the execution of test cases.

• Performed manual testing of the application and identified defects.

• Responsible for Functional, Performance Testing, Back End testing and User acceptance testing.

• Developed Test plan and modified the test plan when required in later stages of testing.

• Prepared test cases for Navigational testing, Functionality testing under load and GUI testing using Test Director.

• Parameterized the test scripts to generate and test different reasons for inquiry.

• Involved in database testing of the application to check for insert and update operations.

• Handled unexpected errors using inbuilt exception handling.

• Performed regression testing to check for defects in previous tested modules.

• Correlated the unique data generated from the server such as Session ID.

• Analyzed transaction graphs, web resource graphs and network graphs to pinpoint the bottleneck.

• Involved in Database Testing using SQL Queries.

• Participated in meetings and walkthroughs.

• Logged the errors and track them using Test Director and co-coordinated and efforts estimated in test planning.

Environment: Win Runner, Test Director, Visual Studio.NET, SQL Server, and Windows NT

Avon Technologies, Hyderabad, India Aug ‘05 – Sept ‘07

Client: Tata Refractories Limited

QA Tester

Value Reports is a complete reporting solution that provides the ability for users to select data and view dynamically created reports in different formats. Value Reports is developed in Java and uses a number of open-source components like Jasper Reports/struts. Value Reports includes a HTML front-end developed using Jsp's and uses Jasper Reports as the reporting engine. Value Reporting System is capable enough to accept information from various report formats and definitions namely MS Excel, MS Word, Text Document and BAAN (ERP) that the company is currently using.

Responsibilities:

• Prepared the Test cases on the Functionalities and Interface of different applications.

• Performed testing of GUI screens in the application.

• Studied the database for retrieval and manipulation of the data.

• Performed Integration testing.

• Performed Manual testing of the application.

• Used SQL Statements to perform Back-end testing.

• Actively participated in preparing the Defect Report.

Environment: Manual testing, JAVA, J2EE, Struts, Oracle and Windows 2000.

Syntel Software Pvt., Ltd. Bombay, INDIA Oct ‘03– Aug ‘05

Human Resource Management System

QA Tester

Balaji Steel Corporation is a major steel manufacturing company. A complete human resource management system was developed for Balaji Steel Corp. The system covers the entire operations of the Human Resources department maintains personnel information, relocation and assignment of employees, leaves and leave structure management, Manpower requirement plans, Payroll, employee training, performance appraisals and recruitment of new candidates.

Responsibilities:

• Analyzed system specifications and developed test plan for the testing of sales management application using Microsoft Word.

• Developed test cases in Microsoft Word performed GUI Testing on the on the application.

• Performed Functional, User interface test and Regression test manually.

• Performed interface testing manually.

• Involved in the integration testing along with developers

Environment: Manual Testing on Windows, Oracle, Developer 2000, PL/SQL

Bachelors in Engineering, Osmania University, India

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