Customer service pro

TOREY CHESTER

*** ******** ** ******, ** ***** 972-***-**** **********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

 Highly productive office manager with organizational, managerial, communication, and interpersonal skills

 Exceptionally effective at identifying and resolving problems and obtaining positive result to bring complex projects to a positive resolution

 Consistently meets or exceeds goals, department deadlines and expectations

 Posses the ability to plan, implement, and evaluate multiple projects simultaneously

 Extremely dedicated, to companies, career as well as personal goals and success

AREAS OF STRENGTH

Management Strategic Planning & Development Bookkeeping

Account Reconciliation Preparation of Legal/Technical Proposals Account Payable

Coaching Customer Service Computer Literate

PROFESSIONAL HISTORY

US Block Windows-Pensacola, FL 2005-2008

Inside Territory Manager

 Overseeing 22 states growth and productivity

 Review market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops sales campaigns to accommodate goals of company

 Represents company at trade associations meetings to promote product

Jim Walter Homes-Pensacola, FL 2005-2005

Sales Assistant

 Oversee documents, disburse funds, and coordinate closing activities

 Study property listings to become familiar with properties

 Order Blue Prints, Surveys, and Titles

APAC-Newport, VA 2002-2003

Customer Care Representative

 Logging of requests via email to corporate supervisors, CEOs and UPS locations through the U.S

 Developed procedures for accounting and general ledger month and year end closing

 Maintained a professional rapport with clients

ICUNOW-Farmers Branch, TX 2002-2002

Loan Counselor

 Interview applicants, and examines, evaluate and authorizes or recommends approval of customer application

 Analyzes applicant financial status, credit and property evaluation to determine feasibility of granting loan or submits recommendation

 Ensure loan agreements are complete and accurate to policy

EDUCATION

John Tyler High Tyler, TX Diploma

Pensacola Junior College Pensacola, FL Business Management

Tide Water Tech Pensacola, FL Business Finance

References available Upon Request

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