Administrative Assistant

Virgin M. Vargas

**** ***** ****** *****, *** York 10473 Home: 347-***-**** ***********@******.***

OBJECTIVE:

To obtain a position which will allow me to utilize my education and gain work experience.

EDUCATION:

Monroe College, Bronx NY

Associates of science, expected December 2009

Major: Criminal Justice, GPA 3.44

HONORS/AWARDS:

Deans list winter2009, Customer Services

CEFTIFICATIONS:

ABC Trainings Bronx, NY

Home Health Aide, granted 01/2000

EKG, granted 01/2000

Phlebotomy, granted 01/2000

EXPERIENCE:

New State Lottery New York, NY

Receptionist 12/2004-11/2008

• Provided customer service

• Assisted new retailers with orientation

• Processed sales commissions for retailers

• Trained new employees

• Coordinated telemarketing efforts with Senior Marketing Specialist

• Managed multi phone system and directed calls to the appropriate personnel

• Troubleshoot and direct retailers’ complaints appropriately

• Reported to sales Representatives on operation status of retailers

• Handled personal data to disburse checks, faxing, coping, mail

Cooperative Home Care Associate, Bronx, NY

Home Health Aide/Nurse’s Assistant 07/2003-07/2004

• Provided care to patients at home and in nursing facilities under supervision of nurse and medical staff

• Dispensed medication according to individual care plans

American Museum of Natural History New York, NY

Visitor’s Tour Guide 04/2002-10/2002

• Facilitated tours for large groups and provided appropriate information about exhibits

• Assisted colleagues with a variety of preparatory duties including: collecting tickets, ushering, and setting up movies

• Distributed hearing aids and pamphlets to senior citizens as needed

SKILLS:

Knowledgeable in Microsoft Word, Power Point, Excel, Bilingual in Spanish and English

REFERENCES:

Available upon request

Contact this candidate