Project Manager Human Resources
Resume:
Ashwin Narayan
Xenia, OH ***85
o3frut@r.postjobfree.com
OBJECTIVE
A human resources/recruiter position where related experience and background can be utilized to contribute to the expansion of business development, productivity, and increased revenues.
EXPERIENCE
Point to Point Systems, Dayton, OH
IT Project Manager, 2011 - Present
Negotiated contracts, directed long-range planning, prepared and monitored budgets up to $1M, and conducted ROI studies. Oversaw lifecycle management of multiple, large-scale projects. Performed as an influential change-agent internally, continuing to direct major projects on a large scale, while simultaneously reengineering processes and driving improvements for a leaner, and more productive and cost-effective operating infrastructure with renewed quality focus. Managed team to implement upgrade plan within budget and on-schedule and trained users in new technology. Developed new user documentation, analyzed, coded and tested programs, communicated with outside vendors to insure proper operation of the various products used, and supervised multiple consultants throughout all project phases. Maintained project file records. Prepared proposals and presented plans to agencies. Established effective systems for accomplishing project goals to meet client project timeframes and outcomes. Managed multiple projects and successfully achieved milestones, ensuring projects complied with all cost and scope specifications. Maintained year-round contact with clients while exploring new relationships with industry vendors, suppliers and advertisers to ensure support of the association in the future. Proactively managed projects by preparing and presenting proposals, writing statements of work, and building client relationships. Upheld product schedule and identified key dates. Analyzed and improved departmental operations and established new procedures resulting in increased productivity and efficient resource utilization.
US Air Force, Wright Patterson AFB, OH
Cyber Systems Operations, 2008 - 2011
Installed operating systems and applications and conducted technical training demonstrations. Researched and resolved problems on workstations and LAN, including IP resolution, cabling problems, and peripheral malfunctions. Set up new inventory system for hardware and software to help track accountability, repairs and value of equipment. Oversaw initial system analysis, assessing needs and resolving any issues related to various application design and development; provided design and implementation of LANS/WANs, Fileservers and Workstations. Diagnosed and repaired computers to component and software level, establishing alternative repair procedures to meet customer needs. Mentored staff, devised rosters, chaired meetings, and provided second-level technical support to local and international users. Provided extensive customer support with both face-to-face and telephone consultation. Trained and assisted users with hands-on troubleshooting of workstation equipment and peripherals. Upgraded and maintained systems. Maintained trouble-ticket system to record and track user calls and e-mails. Monitored help desk phone providing outstanding customer service on technical issues. Provided Tier I and Tier II support for MS Office, LAN, and WAN. Analyzed and monitored existing network for efficiency and effectiveness, including server performance, activity, memory and disk space. Coordinated server security, backup, and restoration measures for unplanned outages or other network security issues. Designed and developed training curriculum and materials used in training clients in use of networking systems. Led network and security system upgrades, providing technical guidance and problem-solving analysis. Managed LAN/WAN environment, with Cisco switches and routers, UNIX and Windows NT servers, Checkpoint firewall and remote access (VPN and dial-up), as well as multiple labs doing VoIP software and hardware development. Planned and oversaw installation of structured wiring scheme with fiber optic and Cat 5 cable systems. Supervised and maintained daily network operations, including internet/intranet site administration, backup, disaster recovery, virus-protection, e-mail, and security. Provided off hours Network and PC support for high priority issues. Installed and configured various peripherals: scanners, modems, tape backups, printers, hubs and switches, and digital imaging devices. Managed systems configuration and maintenance, problem troubleshooting, planning and directing upgrades, and testing operations to ensure optimum system functionality. Provided support and planning for critical requirements including: Network Administration, Computer Builds, Software Loads, Product Testing, Telephony, End-User Support & Training, Vendor Relations, and Project Management. Managed local area network, servers, and communications connections to remote locations. Configured network servers and trained local administrators on standard network server procedures, including virus protection and other security measures. Assisted IT Coordinator with administration of a network of more than 100 workstations, spanning 60 locations. Established and administered network physical layer including Cisco routers, switches, gateways, servers, NICs and cabling.
US Air Force, Wright Patterson AFB, OH
Human Resources, 2007 - 2011
Designed and launched recruiting program working directly with College and High School Career Center personnel. Interviewed supervisors to determine specific needs and conducted follow-up placement satisfaction surveys. Recruited personnel by visiting colleges and high schools, participating in job fairs, and organizing local area job fairs. Brainstormed with management staff to develop more appropriate interviewing questions then previously used, which allowed the organization to judge and hire more qualified employees. Handled over 20 advertisement telephone calls daily, analyzed and correlated employee verification, conducted interviews, requested credit bureau reports, oversaw drug screening, and scheduled training. Scheduled and attended numerous career and college job fairs. Designed, planned, and facilitated workshops and seminars for potential new hires. Assessed applicants daily, for potential employment, matching them to employers' criteria for interpersonal skills, technical expertise, and learning potential. Expert at collaborating with management to determine hiring needs. Diplomatic and tactful; skilled in effective interpersonal interaction.
US Air Force, Ellsworth AFB, SD
Heating, Ventilation, and Air Conditioning Technician, 2001 - 2007
Supervised and trained personnel on heating, ventilation, air-conditioning, and refrigeration equipment installation, maintenance, and repair for 166 facilities comprising 3.6 million square feet of real property facilities valued at over 20 million dollars. Created program to track the training, knowledge, and skills of new personnel. Managed, scheduled, and tracked personnel and project status on a project for the installation of 244 air-conditioning units while deployed to Iraq in support of Operation Iraqi Freedom. Awarded the Army Commendation Medal for that project. Ensured compliance with the Environmental Protection Agency regulations. Led the effort to make the work zone a hazard free place resulting in no accidents for fiscal year 2007, a first for the shop. Maintained a $48,000 refrigerant and tool account.
EDUCATION
American Intercontinental University, Hoffman Estates, IL
Bachelor of Science, Information Technology, 2009
GPA: 3.91. Attended school to help with career progression. Graduated Suma Cum Laude while working full time.
Community College of the Air Force, Maxwell AFB, AL
Associate Degree in Human Resources Management, 2006
American Intercontinental University, Hoffman Estates, IL
Associate Degree in Business Administration, 2003
TRAINING
Information Assurance, 2011
Managing a Diverse Workforce, 2008
Suicide Awareness and Prevention, 2007
Air Force Recruiting School (Professional Selling Skills), 2006
Airman Leadership School (Leadership & Management), 2004
Quality Management Techniques, 2004
AWARDS
Top 3 Recruiter of the Quarter, 2009
Top Recruiter of the Month, 2009
Air Force Senior Recruiter Badge, 2008
ADDITIONAL SKILLS
Fluent in Hindi and English
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