Norbert Star
Jackson, NJ *****
*******.****@*****.***
I am hard working, dedicated, driven, positive and most of all: a “Team Player”. I am a quick learner and an excellent teacher. I pass along my positive attitude to my employees. A happy employee is a productive one. I train my employees 100% because knowledge is power and the key to a successful business. I congradulate my employees when they do well and speak with them privately when they don’t so they improve the next time. I lead by example. I duplicate myself everyday. Success is contagious. I put people in position to shine so they can move on to the next level. This is what I do and is why I am so successful. I want to go as high as the company will take me. The sky is the limit.
My core competencies: Organized, District Manager Focus, Dedicated, Multi-tasker, Reliable, Dependable, Success-Driven, Results-oriented, Operational.
Work Experience:
Staples, Inc- East Brunswick,NJ Sales Manager March 1999- April 2008
Accountable for fostering a sales culture to strategically enhance customer service and store profitability by maximizing sales and gross margin through the effective management of sales and service programs, goal setting and analysis. Hired & Trained all associates in all areas of Staples culture. Managed all cash rooms activities. Managed all operational functions, including receiving, backroom, inventory management, merchandising, and store maintenance. Responsible for achieving store sales goals and margin on a daily basis Responsible for all opening and closing procedures. Managed Staples remodeling crew for new store openings. Hired as an Operations Manager
• Highly trained employees helping to increase sales and profit, leading to a store bonus for all employees.
• Increase of “in-stock” percentage of all merchandise in the store.
• Cleanliness of store leading to an enjoyable shopping experience for our customers.
• Four times promoted
Kmart Corporation- Wall, NJ Hardlines Manager Sept 1991- Feb 1999
Implemented basic and seasonal merchandise displays to maximize sales and profits. Supervised customer service personnel ensuring customer service standards. Supervised processing center personnel in order to establish proper receiving and placement of incoming merchandise. Responsible for training all new associates on corporate policies and procedures.
Responsible for efficient operation of stock replenishment and stock rooms. Responsible for all opening and closing procedures. Oversaw office activities to ensure cash management and billing functions were completed on a daily basis.
• Operational excellence in merchandise placement to help increase sales and profits.
• Highly trained and versatile employees to provide superior customer service during busy times.
• Excellent store appearance to provide an enjoyable shopping experience.
• Four times promoted
The College of New Jersey , Bachelor of Science, Finance, May 1991.
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