CURRICULAM VITAE

AWDHESH KUMAR G.S. MISHRA

Address :

Shree Apartment Phone No : 095********

Room n -15, 2ND Floor, Pune -411005 e-mail Id : o2xe1u@r.postjobfree.com

MANAGER (DEBT MANAGEMENT, MARKETING AND SALES)

 Successful track record of 13 years in managing, appointing and developing

• Debt management Agencies,

• Distributors

• Channel Sales (C & F)

 A qualified Management Executive with multifaceted experience in sales, marketing, Channel development and collections.

 Possessing a wealth of sales, marketing & collection management. Having experience and a proven ability of successful sales, marketing business development, controlling delinquency and credit losses. Consistently achieving significant year-on-year sales & collection targets.

 Astute at analyzing market, developing sound economic sales, marketing and collection strategies. Managing Budgets (P&L), reducing costs, achieving results and improving services.

 Achievements Highlights----

ORGANIZATION ACHIEVEMENTS HIGHLIGHTS

ICICI Bank ltd.  Got more responsibility ,Elevated as Unit Head ( 0-60 dpd) from MAY -2010

(DIVISION - DSMG)  Promoted on grade M-I (Manager Band–I) from AM-II (Assistant Manager Band II)

 Received the Outstanding performance and Dedication award in “Debt Management Services '' In Year 2008-2009.”

 Rated as top 10 collection efficient Manager in 60 dpd in sept-2009.

Performance Rating – Year -2006-07 = 4 , Year -2007-08 = 3

Year -2008-09 = 2 , Year -2009-10 = 1

 Contributed in NEGATIVE NPA recorded by team in MARCH -2010.

Got appreciation on mail for various activity and new processes set to improve productivity & Services. Activities are Customer Service & Conciliation Camp etc.

Appointed 6 New Vendors and developed existing Vendors.

Cosme Farma lab Ltd

(DIVISION -CFL)  One executive reporting to me got elevated as Front line Manager.

 Successfully launched & developed new territory Wada, Murbad etc

. To meet Demand of expansion appointed 2 dealers, 1 semi distributor. Over 2000 retailers like–Distributors Maharashtra Distributor ( Dombivli) .etc.

J. B. Chemicals &  Promoted as “District Manager” in year 2001.

Pharmaceuticals Ltd.  Two executive reporting to me got elevated as Front line Manager.

(DIVISION -LHC )

 Got appreciation and award for highest recorded sales of OQ–IV in Mumbai and for conducting several Medical service camps and Dr Meet.

 To meet Demand of expansion appointed 3 dealers, 2 semi distributor Over 3000 retailers like – National Distributor: Panvel, Shrikant Distributor: Alibaug.

 Successfully launched and developed new territory like Raigad, Bhiwandi and also launched new products like OQ-range, Nimek -Spas.

Bal Krishna Ind. Ltd.  Promoted as “Process Supervisor’’ in year 1997.

. CORE COMPETENCIES

• Highly performance driven, career oriented person with pleasant personality.

• Dynamic, self-driven, excellent man management & having problem solving abilities

• Exceptional planning analytical, monitoring capabilities in turning Mediocre performer into high Performing Sales / Collections team

• New product launch, New Territory Launch Management ability.

EXPERIENCE SUMMARY

ICICI Bank ltd - {DIVISION –DSMG (Debt Service management group)}

DURATION : From Aug.2006 to till date

DESIGNATION : Manger –Debt Management (UNIT HEAD) AREA COVERING: Pune

Roles and Responsibilities • Handled various buckets (portfolio) in Credit Card Collection from Aug-2006 till date

Year -2009-2010-Handled Credit Card Collections( Bucket-60 dpd)

Presently. Year 2010-11 handling portfolio from Current to 60 dpd

• Monitoring, controlling Delinquency and credit losses.

• Exercise adequate control over in-house /agencies in terms of –

o Capacity planning, Recruitment and Training, periodic audit.

o Account Coverage , resolution and productive work within TAT

• Ensuring all RBI /Bank HO/BO escalations to be resolve within TAT.

• Supervise and develop subordinates in a manner to enable on higher Responsibilities.

Team building and customer Service

Key Achievements  Got more responsibility of handling big team. Elevated as Unit Head ( 0-60 dpd) from MAY -2010

 Promoted on grade M-I(Manager Band I) from AM-II (Assistant Manager Band II)

 Received the Outstanding performance and Dedication award in “Debt Management Services '' In Year 2008-2009.”

 Rated as top 10 collection efficient Manager in 60 dpd in sept-2009

 Performance Rating – Year -2006-07 = 4 , Year -2007-08 = 3

Year -2008-09 = 2, Year -2009-10 = 1.

 Contributed in NEGATIVE NPA recorded by team in MARCH -2010.

 Got appreciation on mail for various activity and new processes set to improve productivity & Services. Activities are Customer Service & Conciliation Camp etc.

 Slashed staff turnover and dismissal rates through improved communication, including employee feedback in decision making process.

Appointed 6 New Vendors and developed existing Vendors.

60 dpd Credit Card Achievements of (YEAR-09-10) –

A) Able to reduce delinquent book size from average 8.65cr / month to 5 cr/month.

B) Continuously shown improvement in resolution and ensure reduction in stock.

C) Doubled the collection efficiency with the help of customer Service Camp,

Conciliation etc.

MONTH 60- DPD BOOK SIZE IN CR RESOLUTION EFFICIENCY

APRIL 7.74 40.55

MAY 7.6 38.28

JUNE 7.43 47.29

JULY 7.26 45.35

AUG 6.44 47.34

SEPT 4.77 49.05

OCT 6.56 48.55

NOV 6.49 48.24

DEC 7.71 51.25

JAN 6.25 52.33

FEB 5.7 56.2

MARCH 5.21 57.67

Cosme Farma lab Limited. (Division-CFL)

DURATION : July 2004 to Aug.2006 DESIGNATION : Business Manager

AREA COVERING : Mumbai, Thane,

Roles and responsibilities • Delivery of primary and secondary Sales volumes

• Channel management of C & F, Distributors. Training ,Supervise, guide & develop Team in a manner to enable on higher responsibilities on Managements

• Maintaining of existing customer and increasing customer base.

• Ensuring sales/collection targets are met within TAT and on day today basis.

•1 executive got promoted as Front line Manager in my team. Got incentive and reward every year along with team.

• To meet Demand of expansion appointed 2 dealers, 1 semi distributor. Over 2000 retailers like–Distributors Maharashtra Distributor (Dombivli) .etc

•Successfully launched & developed new territory Wada, Murbad etc

•Performance at glance.-

PERIOD SALES IN

LACS NO OF EXE AVG. PRODUCTIVITY/EXE

YEAR 04-05(DATA FROM JULY-04) 44 LACS 4 1.22 LACS

YEAR 05-06 81 LACS 5 1.35 LACS

YEAR -06-07(DATA TILL JUNE-06) 31 LACS 5 1.50 LACS

J.B. Chemicals & Pharmaceuticals Ltd. (Division – Lekar Health Care Ltd.

DURATION : Sept 2000 to July 2004 DESIGNATION: District Manager

AREA : Mumbai, Thane, Raigad.

Roles and responsibilities • Delivery of primary and secondary Sales volumes. &Training of Field force

• Maintaining of existing customer and increasing customer base

• Ensuring sales/collection targets are met within TAT and on day today basis.

Key Achievements • Promoted as “District Manager” in year 2001.

• Two executive got promoted as Front line Manager in my team

• Got appreciation and award for highest recorded sales of OQ–IV in Mumbai and for conducting several Medical service camps and Dr Meet.

• To meet Demand of expansion appointed 3 dealers, 2 semi distributor like, Distributors: National Distributor: Panvel, Shrikant Distributor: Alibaug.

• Increase company revenue by launching new markets like Mangaon, Mahad, Panvel, Biwandi, Shahpur, etc and establish new brand like OQ syp etc

• Performance at glance.-

PERIOD SALES IN LACS NO OF EXE AVG. PRODUCTIVITY

/EXE ACHIEVEMENT

YEAR 2000-01 16.75 LAC 1(SELF) 1.39 RECORDED HIGHEST SALES OF OQ RANGE, GOT PROMOTED

YEAR 2001-02 56 LACS 4 1.17 APPOINTED NEW VENDOR TO MEET DEMAD AND FUTURE EXPANSION PLAN

YEAR 2002-03 1CR 80 THOUSAND 6 1.4 SUCESSFULLY LAUCH AND CREATED BENCH MARK IN NEW PRODUCT

YEAR 2003-04 (TILL JUNE) 28.8 LACS 6 1.6

COLOUR C. LTD.

DURATION : Feb -1998 to Sept 2000

DESIGNATION : Quality Control Inspector

BALKRISHNA IND. LTD.

DURATION : Sept -1996 to Feb -1998

DESIGNATION : Joined as “Trainee Chemist” and got elevated as “Process Supervisor”

Roles and responsibilities •Responsible for leading team of approximate 70 employees in shift to achieve desired

target of production with quality.

• Effective use and control of production manpower, planning and organizing and scheduling to minimize Loss.

•Responsible for packing, hygiene activates through implementation of 5’s activity.

Key Achievements •Got promotion as “Process supervisor” in Balkrishna industries ltd

•Got reward for best discipline in employees during working hours and getting A+ rating in 5’s audit.

ACADEMIC QUALIFICATION: -

Exam Board / University Year of Passing Percentage

S.S.C. Mumbai Board March – 1991 75.28

H.S.C. Mumbai Board March – 1993 58.83

T.Y.B.Sc. Mumbai University May – 1996 53.12

MANANGEMENT QUALIFICATION: -

Completed Post Graduate “Advanced Diploma in Business Management”

Institution : IIAM

Year of Passing: May – 2000

Result : 55.67%

PERSONAL DETAIL -

Date of Birth 9th may 1976

Gender Male

Marital Status Married

Nationality Indian

Hobbies Traveling, football playing

AWDHESH KUMAR G.S. MISHRA

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