Event Planning Administrator

ROBERT BLACKBURN

Address: * ********* ****, ************, *** Jersey 07840

Contact Number: 908-***-****

E-mail: *************@*****.***

EVENT PLANNING ADMINISTRATOR

QUALIFICATIONS PROFILE

Tenacious, results-driven, and dynamic professional, with substantial years of wide-ranging experience in event planning in high-volume settings. Offer well-rounded management style that fosters a common vision and builds a team-spirited atmosphere based on open communication and mutual respect. Exemplify strong dedication to deliver superior quality of service while maintaining compliance with set-forth specifications. Possess organizational skills and analytical thinking with keen attention to detail; complemented with unparalleled performance in every position held. Display business acumen across diverse cultures and economies to achieve projected goals.

CORE COMPETENCIES

Event Management and Promotions

- Utilized innovative skills in designing marketing and promotional materials to support business and product development efforts

- Developed and circulated various print materials for meetings, events, and conferences

Communications and Interpersonal Relations

- Established and maintained productive relationships with all levels of professionals

Project Development and Coordination

- Directed all functions of large-scale projects and events from initial planning through completion

- Engaged in defining project scope, developing schedules, and establishing milestones

Administrative and General Management

- Organized and allowed easy access to data while protecting the integrity of sensitive business information by administering databases and record systems

- Demonstrated the highest standards of professionalism in serving clients

- Prepared and presented progress reports essential to management and supervisors

PROFESSIONAL EXPERIENCE

DOHERTY ENTERPRISES, Hackettstown, NJ

Assistant General Manager Applebee’s 2005–2012

Managed and handled budgeting, cost control, payroll, general accounting, and profit and loss tracking. Contributed to local store marketing in increasing community involvement and creating new business and relationships in the community. Provided keen oversight to food and beverage costs and purchased inventory. Directed and motivated service and kitchen staff of up to 90 employees to ensure utmost guest service and food quality and presentation; in order to increase profits and drive business growth.

Accomplishments:

- Immediately provided response food and beverage quality and service complaints, ensuring overall guest satisfaction and repeat business

- Enhanced productivity of hourly staff members through positive reinforcement and compliance with training programs

- Rendered hands-on support to the development and implementation of training programs for mangers

- Successfully catapulted a team among the top 10 in the company in all guest satisfaction survey and matrix, encompassing food preparation, food safety, and guest service and operation standards

- Coordinated with Hackettstown PBA on numerous events on a yearly basis while collaborating with Centenary College and other schools in the community

- Provided efficient support with the management of a $3M-a-year restaurant, while maintaining low hourly turnover at under 85%; increasing sales by 7%; and achieving more than 30% in controllable profit

- Earned distinction by receiving the “Store of the Quarter” on three separate occasions for high levels of sales and profit budgets, along with superior guest service ranking and overall assessment scores

EDUCATION AND CREDENTIALS

COURSEWORK IN BUSINESS MANAGEMENT - Raritan Valley Community College, Branchburg, NJ

ServSafe Certified - Alcohol and Food

Several Leadership Classes provided by Doherty Enterprises, Inc.

Motivational Speaking/Leaderships Skills

Keeping the Good Ones

The Guest/The Difficult Guest

Give them the Pickle

Connect/Attitude is Everything

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