Mark Evan Gilles
Portage, In ****8
**************@***.***
STRENGTHS AND COMPETENCIES
• 15 years of Leadership Experience, Licensed Home Inspector Certificate
• Self-Motivated Independent Leadership
• Project and Process Team Player with Great Communication Skills
• Blueprints, Estimation, Vendor and Contractor Scheduling
• Employee Training, Development, and Scheduling
• Inventory Control, Vendor Purchasing, B2B Sales
• Diverse Computer and General Business Experience
EXPERIENCE
Goff Construction 2007 – Present
Team Leader
• Supervisory position home remodeling business
• Coordinate jobs and supervise employees
• Train and mentor new employees in various remodeling capacities
• Material estimation and cost control insurance based business
• Coordinate safety procedures and adherence
• Strategizing and implementation of new and efficient processes
• Daily reports
Time Warner Cable Tier II Support 2007
Tier II Technical Support Agent
• Call center customer support with remote assistance
• Troubleshooting connectivity and Network System set-up
• Troubleshooting Browsers, E-mail servers, Network configuration and troubleshooting, Firewalls / Virus guard and Other Security, Outlook / Windows Mail setup and port configuration, Network Interface Cards, IP configuration, Gaming systems, Remote Assistance
Glover and Sons 2002-2007
Construction Manager
• Construction Management in fast-paced multi-site residential construction 25 employees
• Estimating from blue prints, Scheduling Vendors, Municipal Inspections, B2B sales
• Over-see and train employees in company vision, safety, and on the job duties
• Innovate strategies for cost-reduction and productivity
• Independent management of mobile construction crews
Colvin Construction 1997-2002
Construction Manager
• Construction Management in multi-site residential construction 10 employees
• Estimating from blue prints, layout, supervision to completion of residential and commercial projects
• Over-see and train employees in company vision, safety, and on the job duties
• Independent management of mobile construction crews
COMPUTER COMPETENCIES
• Microsoft Office, Project Professional, Word, PowerPoint, Excel, Outlook, CorelDraw Graphics Suite, Tier II IT support
EDUCATION
Adrian College
Undergraduate Courses in Business and Communications
Capella University
Undergraduate Courses in Business and Project Management
Purdue University
Licensed Home Inspection
Davenport University
Business and PM currently attending