Mercedes Miller
Philadelphia, PA 19141
***************@*******.***
OBJECTIVE
To obtain a position that will utilize my skills acquired through education and training that will offer an opportunity for occupational growth and upward mobility.
SUMMARY OF QUALIFICATIONS
CUSTOMER SERVICE/HOME HEALTH AIDE
Excellent Customer Service Skills
Understand the chain of commands in a professional environment
Can describe the importance of protecting an individuals rights
Recognizes signs of abuse or neglect and knows actions to take, can create a safe environment
Knows how to answer call lights, bed making, procedures for admitting and transferring individuals, and positioning and moving
Can assist with activities of daily living (ADL), which includes oral hygiene, grooming, dressing, and undressing, feeding, mobility. Etc.
Elimination, intake and output recording, height and weight, vital signs
Promoting self care, skin integrity, and special care skills.
ACCREDITATIONS AND LICENSES
Home Health Aide Certification
CPR Certification
EDUCATION
May 2009-February 2010 Philadelphia Job Corps Life Science Institute, Philadelphia, Pennsylvania
Home Health Aide Training
Medical Assistant Training
September 2003-June 2007
Imhotep Institute Charted High School, Philadelphia, PA
High School Academic Diploma Obtained
EMPLOYMENT
May 2011-Sept. 2011
Centrix Temp. Agency
Waste Management
Sort waste in its proper placement of recyclable material on the conveyer line
Keep the plant clean
Oct 2010-Apr 2011 Philadelphia, Pennsylvania
Burlington Coat Factory
Customer Service
Cashier register operations
Customer service
Stock & Inventory
May 2007-Oct 2010, Philadelphia, Pennsylvania
Foxy Diva’s Hair Salon
Customer Service/Stylist Assistant
Customer Service, Appointment setting
Cash register and debit/credit card machine operation
Stock & Inventory
Assist Stylist, All other duties as assigned
Jan. 2004-Jan. 2007,, Philadelphia, Pennsylvania
D & K’s Beauty Supply Store
Customer Service
Customer Service
Cash register and debit/credit card machine operation
Stock & Inventory, All other duties as assigned
Excellent Reference Available Upon Request