Theresa Coleman
** ******* ****, ******* *** RD1,
KAEO 0478, New Zealand
Mob: 006*-**-***-****
Email: ***************@*******.***
Strengths
• Over 23 years experience in Retail sales, marketing, and administration roles, particular in the retail industry
• Loyal, honest and well-prepared worker who will always work hard to complete tasks
• Excellent interpersonal skills, able to interact professionally with clients and staff of all levels and to fit easily into a team
• Self-confident and self-motivated personality
• Professional and mature attitude
• Fluent in written and spoken English and Afrikaans
Skills
Sales and marketing
• Display products and stock shelves
• Set up display and demonstrate products in supermarkets and liquor stores around greater
Auckland area
• Speak to customers and provide information on products
• Process cash transactions
• Cash up and balance till at end of day
• Receive customers orders by telephone and process appropriately
• Carry out stock-take and purchase products
• Achievement: selected as one of the Top 10 Sales Promotion personnel at the Home and Garden Show, Auckland
Administration
• Process 40 clock cards and pay wages each week
• Carry out all general and administration and banking
• File all papers, invoices, accounts and bank statements
• Fax artwork to clients
• Carry out all Reception duties, meet and greet clients
• Answer incoming telephone calls efficiently and manage 10-line telephone system
• Use fax machine and photocopier
• Computer skills: proficient in the use of MS Word, Excel
• Able to multi task
Support Worker
• An interest in people and a commitment to helping others & equal opportunities
• Able to communicate clearly and sensitively with vulnerable people and their families
• A knowledge of the emotional and practical difficulties a client may face
• Good listening skills. An empathetic approach to clients. Confidentiality respect.
• Gain the trust of clients & families, build good relationships with vulnerable people
• The ability to carry out practical and domestic duties
• Good leadership skills and problem solving abilities
• An organised, efficient and flexible approach to the job
• The ability to work independently and as part of a team
• Time management skills and the ability to meet the needs of several clients at one time
• A high level of patience and emotional resilience
• A non-judgmental attitude regardless of the client's needs or situation
• The ability to communicate with other healthcare and social work professionals.
Employment Summary
Real Estate Sales Consultant
First National Real Estate Mangonui, NZ April 2007 – Current
Home Support Worker (relieve worker)
Home Support North, & Te Runanga Home Support NZ March 2010 - Current
Cruise Capacity Worker (Part Time)
Reelawesome Charter Boat Whangaroa, NZ 2008 – Current
Bar tender (Part Time)
Blu Bar & Café Matauri Bay NZ 2008 - Current
Administrator/Reception (Temporary position)
Fin - O - Lab / Action Crushing Technology - Mining Services March 2005 - Aug 2005
Personal Assistant / Salesperson
Casting Metal Graphics, Germiston, SA March 2003 - Jan 2005
Sales and marketing
Maxi Meat Mart Browns Bay, NZ Jan 1999 - Feb 2003
Promotions and Marketing Consultant
Professional Demonstrations & Merchandising Ltd. Auckland NZ 1997 – 1999
Sales and Marketing Assistant
Bluff Meat Supply and New Germany Meat Market, SA 1994 - 1997
Owner / Manager
Karoo, New Forrest and Montclair Woodlands Butchery, SA 1987 – 1994
Qualifications
Open Polytechnic 2007
Certificate of Approval Real Estate Salesperson
Mahurangi Technical Institute 2006
National Certificate Tourism and Travel (Core Skills) Level 3
Mahurangi Certificate in Tourism with Hospitality (with Excellence)
Manukau Institute of Technology 2006
Computing Level 2 units 111 and 107
Broad Spectrum Training, South Africa 2004
MS Excel Beginners 2000
Long Bay College, New Zealand 1997
Computer Literacy (MS Word and Excel)
Far North District Licensing Agency 2006
General Manager’s Certificate – Section 117, Sale of Liquor Act 1989
Interests
Big game fishing, walking, travelling, reading
Referees
Jill Andrews Tel: 006*-*-***-****
Tutor, mahurangi Technical Institute, Warkworth, N.Z. Fax: 006*-*-***-****
Ian MacRury Mob: 006*-**-***-****
Alan Tester Mob: 006*-**-***-****
Owner/Manager, Maxi Meat Mart & Macs Butchery, Moerewa, N.Z. Tel: 006*-*-***-****
Liz Godfrey Mob: 006*-**-***-***
Owner, Professional Demonstrations & Merchandising, N.Z. Tel: 006*-*-***-****
Rick Jacobson Mob: 006*-*********
Manager/Owner, Reel awesome Charter Boat, Whangaroa N.Z.
Beverley Anne Haultburg Tel: 002*-**-*******
Manager/Owner, Casting Metal graphics, South Africa Mobile: 002*-*********
David Pou
Owner/Manager, Blu Bar & Café, Matauri Bay, New Zealand Tel: 006*-*-*******