LUCIA MONICA LATAM

**** *. *** ******** * Hereford, AZ 85615 * o15y9k@r.postjobfree.com * 520-***-****

BILINGUAL ASSISTANT

FACILITATOR

RESOURCE MANAGEMENT

SUMMARY OF QUALIFICATIONS

* Bilingual: English and Spanish. Visionary leader, strategic planner, and resourceful trainer with combined experience impacting the visibility, profitability, and learning outcomes of diverse organizations through expert orchestration of organizational training programs.

* Reputation for strong work ethic, high energy level, approachability and consistent commitment to corporate success. Proven ability to recognize and capitalize on skills and impact learning outcomes with strategic curriculum planning and communication facilitation.

* Delivers a results-focused training philosophy, and ability to lead trainer teams. Key contributor to bottom line with a reputation for results, with leadership in talent management, program/project management, and strategic HR training.

* Adept at leading by example, marshaling resources and creating professional atmosphere to accomplish objectives. Natural communicator with strong motivational skills and the ability to support operational goals and meet business objectives.

PROFESSIONAL EXPERIENCE

TEACHER / FACILITATOR / ONLINE TUTOR

Mar 2003-May 2005

MEXICAN INSTITUTE OF GREATER HOUSTON, INC.

Houston, Texas

Department of the Mexican Consulate.

* Assigned to this special role to create and establish programs for the Hispanic community. Winner of an award for outstanding community support.

* Performed needs analysis studies and conferred with instructors, teachers and tutors online to determine course needs and identify scope for improvement.

* Finalized budgets and verified funding requirements. Streamlined processes to optimize schedules. Devised programs based on curriculum needs.

* Conducted classroom training, selecting instructional procedures and methods for group/individual instruction, self study, lectures, demonstrations, simulation exercises, role play.

* Assessed and engaged training manuals, testing procedures, multimedia visual aids, and other educational materials to enhance learning outcomes.

* Trained peers, instructors, supervisory personnel on health/safety, sales, orientation, policy adaptation, and technology.

* Successfully instructed 150+ students on MS Office Suite – Word, Excel, and PowerPoint. Evaluated performance and tabulated results, consistently motivating and leading as mentor.

* Strategically screened, tested, counseled, and recommended students for various educational and training programs.

ADMINISTRATIVE ASSISTANT

Aug 1995-Feb 2000

COMERCIAL DE MICROCOMPUTADORA

Mexico City, Mexico

Computer and Electronics Store.

* Oversaw daily office administration, reporting, research, process engineering, and customer service. Mentored, trained, and developed employees.

EDUCATION AND TRAINING

MEDICAL ASSISTANT

Jun 2011

COCHISE COLLEGE GED 2009 Sierra Vista, Arizona

CERTIFICATE PERSONAL DEVELOPMENT

MÉXICO OF INSTITUTO TECNOLÓGICO DE ESTUDIOS SUPERIORES DE MONTERREY CAMPUS CUERNAVACA

Morelos, Mexico

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