Sales Manager

Phillip S Carpenter

********@*****.***

**** ** ***** ******

North Las Vegas, NV 89031

702-***-****

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Objective

Over 20 years diverse experience with multiple concepts and service styles make me an ideal candidate for a growing organization in which successful hospitality industry experience, professional, specialized training, and a documented history of successful restaurant industry management accomplishments will be of value.

Career Summary

Operations Director Las Vegas, NV

Sodexo 02/06 to present

• Responsible for 12 restaurants at the University of Nevada Las Vegas that total sales of 10 million

• Manage quick service, convenience store, casual, catering, and board operations

• Opened 8 new facilities that increased revenue by 100%

• Span of control 5 managers and 15 supervisors

• Brand liaison for 6 branded concepts

• Ensure brand compliance working thru managers

• Develop and operate complete budgets

• Test campus for Sodexo technology initiatives such as barcode inventory and barcode ordering

• Create and foster partnership with all key partners at the university to ensure contract renewal

• Ensure financial targets are met by: driving sales, controlling food, and managing labor to volume

• Negotiate new prices and hours of operation with client

• Work with vendors to constantly upgrade and change menu offerings in convenience store and internal brands

• Mentor 3 interns a year about the foodservice industry

• Complete market research surveys to determine guests: demographics, likes, and spending

• Conduct student advisory meetings to collaborate and partner with students on promotions and successes

• Program all POS for the university

Managing Partner

Fifth Avenue Restaurant Group 03/05 to 01/06 Las Vegas, NV

• Opened Bella Panini and Nathans Famous in the Venetian Hotel

• Worked with contractor to accomplish on time and on budget opening

• Collaborate with chef from Canaletto to determine menu and kitchen layout

• Created all business forms from: inventory reports, receiving logs, operating reports, schedules, and menu item cost analysis.

• Created training documents to include: photo illustrations, pattern of management, opening and closing duties

Store Manager 3

HMS Host 03/99 to 3/05 Las Vegas, NV

• Total financial responsibility for 8 restaurants at McCarran airport with annual sales of 12 million

• Managed quick service, casual, adult beverage, kiosk

• Span of control 4 managers and 20 supervisors

• Trained all new incoming managers in the company

• Worked with landlord to determine hours of operation

• Manage employees thru collective bargaining agreement

• Programmed MICROS POS for branch

• Responsible for managing sales, food, and labor

Specialized Training and skills

• Branded training from: Pizza Hut, Taco Bell, Cinnabon, Burger King, Starbuck’s, Jamba Juice, Nathan’s Famous, Wendy’s, Kenny Roger’s, Subway, Pandini’s, Subconnection, Grill 155, Quick Zone convenience store, and Cheers, Home Turf, Fox Sports bar, and adult beverage

• Serve Safe certified

• Proficient in MS Office

• Sodexo training: Spirit of Diversity, How to Manage Change, EEO and Affirmative Action, Hiring for Managers, ADP Manager Self-service, Collective Bargaining, 12 Step Labor Planning Process

• University of Nevada Las Vegas; Bachelor of Science Hotel Administration

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