Customer Service Administrative Assistant

ANGEL G. ASHCROFT

**** ********** **** *****

Lithonia, GA 30038

678-***-****(HOME)

***************@*****.***

OBJECTIVE: Seeking a position to utilize my strong software and organizational skills along with professional work ethic. Self motivated, very organized, detailed oriented. I have experience in Microsoft Office, PowerPoint, windows 97, 98 and 2000

PROFESSIONAL EXPERIENCE:

Pitney Bowes Psi Group 07/2010-05/2011

5295 Buffington Road

Atlanta, GA 30349-2944

Mail-Sorter: Full-Time 40 hours

• Arrange Incoming And Outgoing Mail

• operate mail-processing machinery

Business Computer Applications 01/2009- 7/2010

3375 Northeast Expressway

Chamblee, GA 30341

Computer Assistant: full-Time 40 hours

• Typed memos for branch, mail and faxed

• Answered incoming calls, maintained calendars for branch

• POC for all scheduled meetings and conferences

• Completed International Cable for branch

• Reviewed all Letters of Invitations with travel orders

• Maintained Database for all International Travel and Vouchers

• Reviewed accuracy of per Diem post on travel orders expense sheets

• Reviewed accuracy of vouchers prepare by branch

• Maintained folder for all International and Domestic travels

• Provided support to International Travel Team

• Reviewed and approve domestic trips

• Maintained Database for weekly International/Domestic trips & vouchers

• Answer questions relating to all travel via phone/email

• Assisted all preparers/travelers with travel/voucher problems

• Notify divisions of International Travel updates

Pitney Bowes Government Solutions 05/2008-07/2010

6255 Fulton Industrial Blvd, SW Atlanta, GA 30336

Material Handler-Warehousing Mail Sorter: Full Time 40 Hours

Take mail off on conveyor belt.

Sort mail by the zip code into the correct bins

TY-Lexine Early Developmental Center 12/2007-05/2008

5667 West Lee Mill Road

College Park, GA 31841

Administrative Assistant: Full-time 40 Hours

• Create daily log and key information on data sheet

• Develop and maintain data base

• Answer and make appointment for parents to visit daycare

• Order supplies

• Maintain calendar for all Teacher Aids

• Draft letters and memos for grants with the state

• Serve as front office assist

HMS Host 01/2007- 12/2007

Atlanta Hartsfield International Airport

Atlanta, GA 30349

Cashier: Full-time 40 Hours

•Handling large sums of cash and fill out deposit slips

• Responsible for customer service satisfaction

• Assisted supervisor with daily operational activities and assignments

Publix Supermarket 05/2006 – 01/2007

2000 Mirror Lake Blvd

Villa Rica, GA 30180

Cashier: Part-Time:

• Handling large sums of cash and fill out deposit slips

• Responsible for customer service satisfaction

• Assisted supervisor with daily operational activities and assignments

• Handle all customers complaints on and forward to supervisor

EDUCATION:

03/06-06/06: Atlanta Technical College

Major: License Practical Nurse

08/03-05/05: Douglas County High School

Graduate: Diploma- Course: Academic

08/02-05/03: Osborne High School

QUALIFICATIONS:

Microsoft Office 2000 Software (Microsoft Outlook (e-mail, Calendar, files, etc)

Office Automation (advance functions of office automated word processing, spreadsheet, graphics, and administrative programs)

• Access Data Entry

• Windows 97, 98, and 2000 Typing (50+) wpm

• Web Design Typing 10 Keys

• PowerPoint

• Excel

• WordPerfect

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