Administrative Assistant
Resume:
Juanita Walker-MBA
**** *. ******* ***** • Chicago, IL 60619
*************@*****.***
PROFESSIONAL SUMMARY
Career focus professional with an extensive background in Healthcare, Rehabilitation and Leadership. Able to work independently or in a team –oriented environment, positive attitude with excellent customer service. Knowledgeable in Medical Terminology and Microsoft Applications, (Word, Excel, PowerPoint)
EDUCATION
American Intercontinental University
Masters in Business Administration, Bachelors in Business Administration
WORK EXPERIENCE
Medical Assistant
Perform administrative and certain clinical duties under the direction of physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.
• Record patients' medical history, vital statistics and information such as test results in medical records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare them for the physician.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
Rehabilitation Coordinator
Coordinate activities for residents of care and treatment facilities. Assess client needs and design and implement rehabilitation programs that may include personal and vocational counseling, training, and job placement.
• Monitor and record clients' progress to ensure that goals and objectives are met.
• Prepare and maintain records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
• Confer with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed services can be developed.
Team Leader
Train and instruct employees in job duties and company policies or arrange for training to be provided. Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
• Resolve customer complaints and answer customers' questions regarding policies and procedures.
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
WORK HISTORY
Renaissance @ South Shore, CNA / Team Lead 09/2002 – 05/2010 Chicago, IL
Westmont Nursing Home, CNA (temp) 01/2001 – 03/2001 Westmont, IL
Terrace Nursing Home, CNA / Rehab Coordinator 11/1996 – 01/2001 Waukegan, IL
Rush Prudential Health Plans, Medical Assistant 06/1993 – 06/1996 Chicago, IL
REFERENCE AVAILABLE ON REQUEST
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