BRIAN E. McCLELLAN
FORT WAYNE, IN 46804
260-***-**** cell
260-***-**** home
JP Morgan Chase Bank
Education Finance Loan Service Representative
• Process direct to consumer student loans
• Evaluate customers submitted documents
Landmark Investments
Business Owner (Self Employed)
11/2007-5/2008
• Managed portfolio of rental and investment properties
• Managed small crew of contractors
Kay Jewelers
Assistant Manager
05/2006- 11/2007
Providing Excellent Customer Service to large Customer Base
Promoted to Assistant Manager after 6 months of employment
“Top Dog” in Company 2 times (Salesperson with top Gross Sales Company Wide)
Top Seller in Store 10 of last 12 months
Managerial Tasks-which included receiving all merchandise, sending all repairs, receiving and quality checking all incoming repairs, managing profitability of repair department
Maintaining Store Sales by motivating sales staff while excelling at my own personal standards
Countrywide Full Spectrum Lending Division
Account Executive
06/2005-04/2006
Business Development of Existing Realtor Contacts
Outsourcing to Local Builders
Direct Sales to Existing and Prospective Customers
Branch Top Earner
Landmark Appraisal Services
Business Owner (Self Employed)
08/2003- 06/2005
Technical Product Sales
Web and Software Development
Prospecting New Leads through new and existing clients
Relationship Selling to Individuals, Realtors, Banks, & Mortgage Companies, etc
AmeriLoan Mortgage
Account Executive/Assistant Manager
08/2002-08/2003
Customer Service
Direct Sales
Top Producer 8 of 12 months
Eagle’s Club Member (Company wide top producer for final quarter of 2002)
Waterfield Financial
Certified Mortgage Specialist
Proprietary Client Based Sales
Customer Service and Technical Support for Waterfield’s Third Party Clients
Managing High Volume Call Center Demands while meeting Individual Sales Goals
“Top 5 Producer” Club 13 consecutive months of 150+ competing employees