BRIAN E. McCLELLAN

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FORT WAYNE, IN 46804

260-***-**** cell

260-***-**** home

JP Morgan Chase Bank

Education Finance Loan Service Representative

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• Process direct to consumer student loans

• Evaluate customers submitted documents

Landmark Investments

Business Owner (Self Employed)

11/2007-5/2008

• Managed portfolio of rental and investment properties

• Managed small crew of contractors

Kay Jewelers

Assistant Manager

05/2006- 11/2007

Providing Excellent Customer Service to large Customer Base

Promoted to Assistant Manager after 6 months of employment

“Top Dog” in Company 2 times (Salesperson with top Gross Sales Company Wide)

Top Seller in Store 10 of last 12 months

Managerial Tasks-which included receiving all merchandise, sending all repairs, receiving and quality checking all incoming repairs, managing profitability of repair department

Maintaining Store Sales by motivating sales staff while excelling at my own personal standards

Countrywide Full Spectrum Lending Division

Account Executive

06/2005-04/2006

Business Development of Existing Realtor Contacts

Outsourcing to Local Builders

Direct Sales to Existing and Prospective Customers

Branch Top Earner

Landmark Appraisal Services

Business Owner (Self Employed)

08/2003- 06/2005

Technical Product Sales

Web and Software Development

Prospecting New Leads through new and existing clients

Relationship Selling to Individuals, Realtors, Banks, & Mortgage Companies, etc

AmeriLoan Mortgage

Account Executive/Assistant Manager

08/2002-08/2003

Customer Service

Direct Sales

Top Producer 8 of 12 months

Eagle’s Club Member (Company wide top producer for final quarter of 2002)

Waterfield Financial

Certified Mortgage Specialist

Proprietary Client Based Sales

Customer Service and Technical Support for Waterfield’s Third Party Clients

Managing High Volume Call Center Demands while meeting Individual Sales Goals

“Top 5 Producer” Club 13 consecutive months of 150+ competing employees

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