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Customer Service Sales

Location:
Mississauga, ON, L5N 1T4, Canada
Posted:
September 28, 2012

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Resume:

Michelle Moore

**** ******* ********

Mississauga, ON L5N 1T4

Tel: 905-***-****

Email: nzvcdw@r.postjobfree.com

________________________________________________________________________

I am seeking a position within an organization that allows me to fulfill my natural abilities as a strategic planner.

I am a motivated professional with an eye for detail and the ability to formulate, organize and facilitate.

My professional experiences include:

Accounting/Finance

Customer Service

Order Desk

Quotations

Purchasing

Costing

Inventory Management

Customs and Duty Management

Freight/Courier Management

For the past 6 years I worked for a distribution company as an Office Administrator. The products sold are supplied from companies in the United States with a few suppliers in Europe and the United Kingdom. The majority of the sales distribution is within Canada with a smaller sales distribution into the northern and central United States. More recently I have gained experience in sales, distribution and service of large processing equipment from Italy into the North American market.

Previous Employment:

Die Supply Guys, Inc.: 2006 - 2012

The Stronco Group of Companies: 2004- 2005

CE3 Inc.: 2002 – 2004

William Osler Health Centre Foundation: 1994 – 2002

Home Day Care Services: 1988 – 1993

Mary Kay Cosmetics Consultant: 1988 – 1993

Cadbury, Schweppes Powell Inc.: 1978 - 1984

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As the Office Administrator my responsibilities were:

PURCHASING

Placing and confirming orders with suppliers

Inventory Management

Costing/Billing

CONSIGNMENT INVENTORY MANAGEMENT

Monthly billing to customers with consignment inventory stock based on usage

Maintain an established inventory level for each warehouse

Transfer inventory from main warehouse to customer warehouse

Reconcile warehouse inventory accordingly

Work with Customers to determine stock issues and maintain inventory levels

CUSTOMER SERVICE

Order entry

Quotations

Customer support

ACCOUNTS RECEIVABLE

Order entry

Invoice/Billing

Process Credit Applications

Collections

Prepare and send Customer statements

Follow up with Customers past due payments

Prepare daily bank deposit

Post daily bank deposits to Customer accounts

Reconcile accounts receivable accounts

ACCOUNTS PAYABLE

Invoice approval

Invoice posting

Manage pending credits or return issues

Reconcile accounts payable accounts

Prepare cheques

Reconcile and post expense accounts for sales and business, including travel

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BANK

Maintain daily an accurate bank balance report for the Canadian and U.S. Bank Accounts

Process and post all credit card payments from Customers

Process and post all wire transfer payments and deposits

Reconcile foreign currency deposits and withdrawals (wire transfers)

CURRENCY PURCHASES AND WIRE TRANSFERS

Coordinate wire transfers with Financial Broker and Banker

PAYROLL

Post payroll that is prepared by outside Accountant

Prepare cheques

Maintain employee files, includes vacation, sick days and tax receipts (T4)

MONTH END

Cash Book Reconciliation (bank statements for Canadian and U.S. accounts)

General ledger distribution account reconciliation

Post journal entries to the general ledger accordingly

Prepare the P&L Statement for management review

YEAR END

Post journal entries to the general ledger accordingly

General ledger account reconciliation

Provide supporting documentation to the Accountant for the financial audit review

Sales order reconciliation: confirm open and pending sales orders

Purchase order reconciliation: confirm open and pending purchase orders

Suspense Account (GRN) reconciliation: Confirm open and pending inventory receipts

Prepare the P&L Statement for management review

EQUIPMENT AND SERVICE

Catalogue and maintain capital equipment sales and service records by customer

COMPUTER KNOWLEDGE

Microsoft Office Windows XP & 2000

Microsoft Word, Excel, Outlook Express and Internet Explorer

SYSPRO Software /Business Solutions managed by Phoenix Systems

Quick Books Accounting

EDUCATION

Sylvia Gill Secretarial College, Point Claire, QC

C.G.A. Course (1st Year) – George Brown College Institute



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