Customer Service Sales
Resume:
Michelle Moore
Mississauga, ON L5N 1T4
Tel: 905-***-****
Email: ***********@*********.**
________________________________________________________________________
I am seeking a position within an organization that allows me to fulfill my natural abilities as a strategic planner.
I am a motivated professional with an eye for detail and the ability to formulate, organize and facilitate.
My professional experiences include:
Accounting/Finance
Customer Service
Order Desk
Quotations
Purchasing
Costing
Inventory Management
Customs and Duty Management
Freight/Courier Management
For the past 6 years I worked for a distribution company as an Office Administrator. The products sold are supplied from companies in the United States with a few suppliers in Europe and the United Kingdom. The majority of the sales distribution is within Canada with a smaller sales distribution into the northern and central United States. More recently I have gained experience in sales, distribution and service of large processing equipment from Italy into the North American market.
Previous Employment:
Die Supply Guys, Inc.: 2006 - 2012
The Stronco Group of Companies: 2004- 2005
CE3 Inc.: 2002 – 2004
William Osler Health Centre Foundation: 1994 – 2002
Home Day Care Services: 1988 – 1993
Mary Kay Cosmetics Consultant: 1988 – 1993
Cadbury, Schweppes Powell Inc.: 1978 - 1984
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As the Office Administrator my responsibilities were:
PURCHASING
Placing and confirming orders with suppliers
Inventory Management
Costing/Billing
CONSIGNMENT INVENTORY MANAGEMENT
Monthly billing to customers with consignment inventory stock based on usage
Maintain an established inventory level for each warehouse
Transfer inventory from main warehouse to customer warehouse
Reconcile warehouse inventory accordingly
Work with Customers to determine stock issues and maintain inventory levels
CUSTOMER SERVICE
Order entry
Quotations
Customer support
ACCOUNTS RECEIVABLE
Order entry
Invoice/Billing
Process Credit Applications
Collections
Prepare and send Customer statements
Follow up with Customers past due payments
Prepare daily bank deposit
Post daily bank deposits to Customer accounts
Reconcile accounts receivable accounts
ACCOUNTS PAYABLE
Invoice approval
Invoice posting
Manage pending credits or return issues
Reconcile accounts payable accounts
Prepare cheques
Reconcile and post expense accounts for sales and business, including travel
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BANK
Maintain daily an accurate bank balance report for the Canadian and U.S. Bank Accounts
Process and post all credit card payments from Customers
Process and post all wire transfer payments and deposits
Reconcile foreign currency deposits and withdrawals (wire transfers)
CURRENCY PURCHASES AND WIRE TRANSFERS
Coordinate wire transfers with Financial Broker and Banker
PAYROLL
Post payroll that is prepared by outside Accountant
Prepare cheques
Maintain employee files, includes vacation, sick days and tax receipts (T4)
MONTH END
Cash Book Reconciliation (bank statements for Canadian and U.S. accounts)
General ledger distribution account reconciliation
Post journal entries to the general ledger accordingly
Prepare the P&L Statement for management review
YEAR END
Post journal entries to the general ledger accordingly
General ledger account reconciliation
Provide supporting documentation to the Accountant for the financial audit review
Sales order reconciliation: confirm open and pending sales orders
Purchase order reconciliation: confirm open and pending purchase orders
Suspense Account (GRN) reconciliation: Confirm open and pending inventory receipts
Prepare the P&L Statement for management review
EQUIPMENT AND SERVICE
Catalogue and maintain capital equipment sales and service records by customer
COMPUTER KNOWLEDGE
Microsoft Office Windows XP & 2000
Microsoft Word, Excel, Outlook Express and Internet Explorer
SYSPRO Software /Business Solutions managed by Phoenix Systems
Quick Books Accounting
EDUCATION
Sylvia Gill Secretarial College, Point Claire, QC
C.G.A. Course (1st Year) – George Brown College Institute
Contact this candidate