Customer Service Administrative Assistant

SKILLS AND ABILITIES

- Proficient with Microsoft Office Suite: Word, Excel PowerPoint, and Publisher.

- Personable demeanor - excellent customer service skills.

- Organized, quick learner and able to receive and follow instructions.

- Engaging communication skills - both written and verbal.

- High aptitude for learning computer programs and utilizing electronic devices.

- Consistently maintains presentable deportment and workspace.

WORK EXPERIENCE

Baylis Architects - Bellevue and Seattle 08/01/2005 – 04/04/2009

Multi-family residential, Mixed-use, Commercial banking drafter:

Drafted projects from inception through to construction documentation.

Added value to final proposals by designing presentation packets.

Reference: Kevin Cleary 425-***-****

DKA - Registered Architects 10/01/2003 – 09/30/2004

Single-family high end residential, Medical TI, Playgrounds drafter | temporary Receptionist:

Was a vital member and drafter of both the Interior Design team and Architectural Team. Followed through on assignments and contributed to a successful team dynamic. Displayed the flexibility to work on several different tasks as needed.

Front-of-house Receptionist (part-time)

Routed all incoming phone calls, received all clients and visitors at the front desk, delivered messages and mail. Provided job-based administrative services to the design teams.

Reference: Donald King 206-***-****

EDDIE BAUER HOME STORE- Bellevue Square mall, WA 02/01/2003 - 10/31/2003

Full time Sales Attendant | Clothing Department Stock Room (on-call) | Store Staging & Setup

Proven flexibility and adaptability in the work environment made me a regular candidate for spontaneous on-call duties in the various store departments including the clothing department, stock room and after-hours store setup. My regular duties included on-floor customer service; stock checking; point-of-sale register operation; catalogue searches; placing furniture orders and logging returns or defective stock.

Reference: Unvailable (store closed)

Milliman USA 09/01/2002 - 02/30/2003

Part-time Administrative Assistant – Communications Department

Independently heandled mass-email procedures; publication processing, packaging and distribution; filing and database updates.

Reference: Marsha Kuykendall - unavailable (no longer on staff)

EDUCATION

- The Art Institute of Seattle: Digital Design Diploma

- University of Cape Town: Bachelor of Architectural Studies

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