Customer Service Representative

Ashley L. Hunter

***** ******* ****. *** # * **1

Farmington Hills, MI 48334

313-***-**** (C)

Email: ***************@***.***

OBJECTIVE: To obtain a position with a reputable company that will allow me to utilize my excellent customer service and communication skills.

EDUCATION:

9/2007-1/2008 Focus Hope Vocational School , Detroit, MI

Computer Engineering

9/2002-6/2006 Oak Park High School, Oak Park, MI

Business Administration Graduate status- Diploma received June 2006

Grade Point Average: 3.5

EXPERIENCE:

12/2010-Current Check and Go, Hazel Park, MI

Customer Service Representative

- Data entry

- Process and file loan applications

- Answer inquiries about loan products and offers

- Open and close the facility

- Handling small and large sums of currency

- Balance computerized cash register daily

- Process Western Union transactions

1/2011-3/2011 Assurant Inc, Novi, MI

Administrative Assistant

- Date Entry and filing paperwork

- Outbound calls to doctor offices to inquire about questionnaires

- Review disability applications

- Call and follow up with claimants regarding disability inquiries for complete accuracy

- Sort and deliver incoming and outgoing mail

11/2009-5/2010 Benjigates Estates, Lathrup Village, MI

Account Representative

- Answer incoming calls

- Set up showings for the viewing’s of homes

- Close deals

- Make follow up calls to make sure clients are satisfied

5/2008-12/2008 Best Buy, Farmington Hills, MI

Cashier/Sales Representative/Customer Service Representative

- Handled small and large sums of currency

- Opened and closed facility

- Assisted customers with the purchase of warranty for electronics

- Trained new employees

- Balanced cash register daily with management assistance

4/2007-5/2008 Plum Hollow Dairy Queen, Southfield, MI

Cashier/Assistant Manager

- Handled cash

- Greeted customers

- Balanced cash register

- Trained new employees

- Opened and closed facility

- Ordered ice cream products

COMPUTER SKILLS:

- Typing

- Microsoft Word

- Microsoft Excel

- Microsoft Outlook

- Microsoft Power Point

References Available Upon Request

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