Registered Nurse Customer Service

Carolina Gonzalez

951-***-****

***********@*****.***

Education:

College:

• Riverside Community College

• Major: Registered Nurse

• Currently in progress

Vocational:

• Riverside County Office of Education

• ROP Child Care Occupations

• Certificate meets Title 22 requirements for teaching assistant

• Completed (12/18/08)

High School:

Moreno Valley High school

Completed (06/09/09)

Experience:

Student teaching:

• Alessandro Child Development Center

Moreno Valley, Ca

• ROP Child Care Occupations

• Completed 95 hours of classroom instruction and 145 hours of student teaching with 4 year olds

Employment: Western Dental-Moreno Valley (05/10-Current)

• Receptionist (Ortho and General)-Duties include answering phone calls, putting patients up; taking payments, pulling charts etc…

• Credit Clerk- Duties include calling patients for payment patients and handling financial section of office

• Patient Care Coordinator-Duties include customer care, explaining quotes and contracts to patients, accompanying them throughout the consultation

• Insurance Biller- Duties include billing both medical and insurance companies.

• Sterilizer- Duties include sterilizing instruments, cleaning operatory , packing instruments

Dairy Queen-Moreno Valley (06/08-07/10)

• Team member-Duties include cashier responsibilities and Customer Service

Skills:

Computers:

• Microsoft Word

• Access

• Excel

• WDOS (Western Dental Office System)- E chart included

Certificates:

CPR, First Aid, Red Cross Emergency Preparedness, 15 Hours of EMSA Health and Safety Training, Criminal Clearance, TB Clearance

Reference: Excellent references upon request (Fluent in Spanish)

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