Manager Medical

Jamie D. Miller

*** ***** ****** **** **********, Indiana 47714

Telephone: 812-***-**** Email: *************@*****.***

Qualifications: Comprehensive background involving over 10 years in management skills, over 16 years in billing for a variety of specialties, and over 27 years in the medical/surgical field. Ability to thoroughly research, analyze situation, propose creative solutions, develop good rapport, and bring projects to completion. Proficient use of the following: Microsoft Word, Excel, and Outlook.

Experience: Coding

Evansville Surgical Associates

April 2010 – Current

• Code from the surgical documentation provide by our 18 physician

• Responsible for obtaining and monitoring all reports for the practice from the 3 hospitals

• Monitor and assisting the insurance clerks with insurance denials

• Assist management with the continuing education necessary for the physicians and staff

Coding Lead

Pollux Systems, INC

February 2006 – April 2010

Coding Lead for Pollux Systems requiring a strong working knowledge of the CPT and ICD-9 codes for a variety of specialties from radiology, pathology, cardiology, general surgery, rural health clinic, gastroenterology, ophthalmology, neurology, emergency medicine, and ob-gyn specialty.

• Supervise and educate 8 coders with current coding regulations

• Maintain a schedule to assure completion of required coding for the clients

• Work coding denial from various insurance carriers of 7 states

• Research and assist staff and patients with coding concerns

Billing Specialist

GEMMS, INC (Gateway Electronic Medical Management)

February 2005 - February 2006

Billing Specialist for GEMMS required the installation and maintains of a comprehensive scheduling, clinical encounter, and billing systems for cardiology specialties across the United States.

• Install and education the client and their staff on ECIS

• Support clients with all aspects involving the scheduling and billing portions of the practice

• Assist client with the transmission of electronic and paper claims

• Maintain continuous support to the clients of GEMMS

Billing Manager

Ohio Valley HeartCare

May 2002 – February 2005

Billing Manager for Ohio Valley HeartCare required the working knowledge of Medical Manager computer system then the installation of electronic medical records for a practice of cardiologists, general, thoracic and vascular surgeons in the states of Indiana, Kentucky, and Illinois.

• Supervised 15 member of the billing staff for 1 main office and 5 satellite offices

• Audit and educate management on coding and billing issues

• Compile monthly information packets for management and physicians

• Monitor reimbursements for insurance carriers of 3 states

Manager of Billing Services

Mission Health Medical Group

September 2001 – May 2002

Management of billing services for Mission Health Medical Group requiring a working knowledge of Medical Manager Version 8 and 9and Signature computer systems.

Office Manager for Drs. Flamion, Murray, and Stoltz

December 2000 – September 2001

Management of a three physician practice then obtained the position Manager of Billing Services.

Developmental Coordinator

Pollux Systems, Inc.

June 1997 - December 2000

Management of billing services for various specialties in Indiana and Kentucky.

• Developed and maintained a manual for management of current billing requirements

• Established office policies and procedures

• Compiled monthly reports and banking information for balancing of clients’ accounts

• Supervised 25 employees

Manager of Convenient Care Epworth

Bayley Corporation

February 1995 – June 1997

Managed staff and physicians requirements of an urgency care center and 2 family practices housed in the Epworth Convenient Care facility.

Certified Surgical Technologist

Certified Ophthalmic Assistant

EyeCare Consultants

August 1986 – December 1994

Assisted with the office and surgical duties that are required in a practice environment

Certified Surgical Technologist

Taft W. Roe, M.D.

March 1981 – August 1986

Assisted with the office and surgical duties that are required in a practice environment

Certified Surgical Technologist

St. Mary’s Medical Center

January 1974 – March 1981

Assisted with surgical duties that involved a CST for surgery at St. Mary’s Medical Center

Education: Indiana State University Nursing B.S. 40 credit hours

Evansville/Vand. School of Health Occupation Surgical Technologist 1972

Surgical Technologist certification CST June 1974

AAPC certification CPC June 2010

References: Upon request

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