Erica Warrens
APT *E
milwaukee, WI 53226
************@*****.***
I am most interested in jobs in Customer Service.
Experience
Aloft Hotel | Milwaukee, WI
Front Desk Attendant
Full-time, November 2009 to August 2011
Responsibilities
Confer with customers, Keep records of customer interactions, Resolve customers' service or billing complaints, Determine charges for services requested and Solicit sale of new or additional services
Spirit Magazine | milwaukee, WY
Editor Assistant
Part-time, February 2009 to present
Intercontinental Milwaukee | Milwaukee, WI
Dining Room or Cafeteria Attendant, or Bartender Helpers
Full-time, April 2005 to November 2009
Responsibilities
Clean rooms or work areas, Provide customer service, Replenish supplies of food, tableware or linen, Set or clear tables in dining areas, Carry trays from food counters to tables, Perform serving, cleaning, and stocking duties and Run cash registers
Italian Conference Center | Milwaukee, WI
Shift Leader
Full-time, February 1999 to June 2005
Responsibilities
Provide customer service, Assign employees to specific duties, Direct and supervise employees, Enforce safety, health, and security rules and Keep records
Education
Milwaukee Tech High | milwaukee, WV
Basic (High School) Graduated
Preferences
Full-time and Part-time
Willing to work: 41+ hours/week, 35-40 hours/week, 30-34 hours/week, 25-29 hours/week and 20-24 hours/week
Willing to commute: 50+ miles