Sales Manager

Susan C. Sato

****C Liholani St.

Pukalani, HI **732

808-***-**** (Mobile)

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December 1999 – November 2010

AT&T – Account Executive, Tustin CA

Accountable for generating new revenue growth within existing customer base through the planning and execution of complex voice sales. Developed customer relationships through application and consultative selling resulting in protection of the current revenue base and the highest level of customer satisfaction.

January 1998 – December 1999

Lucent Technologies – Market Communications Manager, Whippany NJ

Responsible for the development and delivery of Market Communication materials for South America for Lucent’s premier fixed wireless service offering. Supported all trade shows in the region; assisted with the development of exhibit content and participated in all trade shows, qualifying customers and obtaining sales leads.

July 1997 – January 1998

Philips Consumer Communications - Customer Events Manager, Parsippany NJ

Responsible for the planning, logistical coordination and implementation of the annual Customer Advisory Council, product introductions, trade shows and customer focused seminars. Duties and responsibilities associated with these events include preparation of keynote speeches, creation and production of seminar materials, and the supervision of special hospitality events.

January 1995 - July 1997

AT&T - Account Executive, Morristown NJ

Accountable for generating new revenue growth annually through the planning and execution of complex voice and data sales transactions. Recognized at the 1995-96 Gold Club for outstanding sales performance and team leadership.

June 1991 - January 1995

AT&T - Account Consultant, Irvine, CA

Responsible for growing the revenue base for a module of 35 network services customers. Retained and increased revenue in the account base through application selling and identification of customer needs. Recognized at AT&T Achievers Club 1992 - 1994, and completed 1994 in top 3% of all Account Consultants in the Western Region.

May 1990 - June 1991

AT&T - Assistant Sales Manager, Irvine CA

Managed seven telemarketing sales representatives whose objective was to grow revenue by servicing existing AT&T Long Distance Business customers and acquire customers utilizing other Long Distance carriers. Conducted weekly sales meetings to develop quota attainment strategies with group. Monthly sales quotas and unit objectives were continually met.

December 1987 - May 1989

AT&T - Staff Manager, Parsippany NJ

Designed and implemented incentive and promotional programs for the AT&T Dealer Network for the General Business Systems product line of PBX’s and facsimile equipment. Participated as a core team member for introduction of the AT&T Facsimile product line. Acted as liaison between Product Management and Indirect Sales organizations to ensure organizational goals and objectives were met.

February 1984 - December 1987

AT&T International - Trade Show Manager, Basking Ridge NJ

Developed, managed and coordinated set-up and staffing of AT&T’s International Trade Show Program for the Far East and the Caribbean. Acted as a liaison between AT&T Product Management, Marketing and AT&T overseas field offices to ensure business unit effectiveness in worldwide exhibitions and symposiums. Worked closely with outside vendors in procurement of exhibition space, displays and graphics and coordinated shipping of all exhibits and equipment.

October 1973 - February 1984

AT&T

Held various administrative and supervisory positions at AT&T.

Education

Bachelor of Science/ Marketing, Rutgers University, New Brunswick, NJ (1987)

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