Customer Service Sales

JARED SILVERIA

**** ****** *** #* *******, CA ***02: 925-***-**** *************@*****.***

OBJECTIVE:

To obtain a challenging position in an exciting, fast paced work environment that takes advantage of my experience in sales and customer service.

SUMMARY OF QUALIFICATIONS:

● Extensive background in sales with a proven track record for success

● Highly personable

● Quick learner & hard worker

● Technology savvy

● Professional appearance & demeanor

PROFESSIONAL EXPERIENCE:

HERITAGE BANK OF COMMERCE

New Accounts/ Customer Service Representative

Working at HBC I strengthened my knowledge in bank operations and the overall process of how a bank functions behind the scenes. HBC is a smaller bank and we did almost everything “in house” at the branch level

Some basic tasks were: opening new accounts, ordering cash, completing certifications for federal compliance audits, daily operational tasks along with many other research and audit projects

WELLS FARGO BANK

Personal Banker/CSR

Promoted from teller to sales officer in three months

Learned strong sales and customer service skills from Wells Fargo’s many training programs

Set up offsite events and meetings with business owners to promote and solicit bank products

BANK OF THE WEST

Teller

Performed basic bank transactions. Some responsibilities included: handling cash, keys, codes, identifying customer needs and referring financial products, dual custody, ATM maintenance and many others

EDUCATION:

● Diablo Valley College - Current online student

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