Travel Consultant

Christine A Birchfield

Cell 630-***-****

*********.**********@*****.***

OBJECTIVE

Travel Consultant

I have been a stay at home Mom for four years, and am now seeking,

To get back into the Travel Industry

February 2002 - August 2007 Rail Europe, Rosemont, IL

International Leisure Agent, in a large, fast paced Call Center. Utilized Sabre and Apollo for International airline tickets-and the Internet for rail tickets, hotel reservations, car rentals and tour packages. Productivity over 1 Million Dollars per year in sales, consistently had error free months, and won Awards & incentives for high sales

August 1999 - February 2001 McCord Travel, Des Plaines, IL

Corporate Travel Consultant,in a small Call Center,Utilized Sabre and Apollo for Domestic and International airline tickets, hotel reservations,and car rentals. Productivity $750,000 per year in Sales, consistently had error free months, and won Awards & incentives for high sales, and customer service

February 1997 - August 1999 Travel Management Incorporated, Wood Dale, IL

Lead Leisure and Corporate Travel Consultant, utilized Sabre and Apollo for International and Domestic airline tickets, hotel reservations, car rentals, Utilized Tour Operators for International and Domestic travel packages, Productivity $600,000 per year in sales,consistently had error free months, and won Awards & incentives for high sales, and customer service

I have an extensive knowledge of Geography, as I have Traveled extensively in the US, Caribbean, Europe and Asia, I stay current on all the new Hotels, and Cruise Ships, and how the Destinations are changing, and what is the current popular destination, so I can be knowledgeable when selling a product to a client, I am always willing to learn more, even while I was out of the workforce, I wanted to stay current on the ever changing world of travel.

I am a self motivated worker, I work well by myself, and in a team environment. I rarely seek help from a manager or supervisor, unless I can not fix the problem myself. I enjoy helping my coworkers when they need help, I often ask if I can help them, before being asked to help. Prior to becoming a Travel Consultant I was a Customer Service Representative for 14 years, and as a Travel Consultant you are also a Customer Service Representative, so in total I have 30 years experience in Customer Service.