I don't have an active Resume, but I can tell you my work experience. I worked at the News Herald in the customer service department. I delt with making sure the customers were happy and had their papers on time. I worked here for about a year. I worked at Albertsons(A Grocery store) in the customer service department. I delt with returns and unhappy customers. I worked here for about 4 years. I then worked at Sallie Mae(student loan services) I worked in Finance dealing with refunds. I posted refunds to the account and made sure the Guarantor(the banks/lenders) were notified of the refunds and cancellation of the student loans. I worked here for over a year. Due to the pregnancy of my daughter I was unable to work any longer and had to quit. I have plenty of experience. I have been using computers since I was in the 4th grade. I am good with computers, typing, and customers. I am willing to go above and beyond to get the job done.