Customer Service Specialist/Data Entry

Valencia Whitaker

*** ********* ***** ***** ****’s GA 31558

Mobile: 904-***-**** Message: 912-***-****

Customer Service Specialist

A flexible, confident, self-directed individual seeking an experienced level position in the career field of Customer Service/Clerical duties. Personal and business watchwords are EXCELLENCE —continuously strive for perfection: ECONOMY— seeks simplicity and elegance in planning and execution; and ETHICS —demonstrates personal integrity in all endeavors.

QUALIFICATION SUMMARY

· Excellent knowledge in customer service goals, ability to meet departmental productivity standards.

· Extensive abilities in listening to the customers needs and resolving all issues at the first point of contact.

· Customer satisfaction is always the key to long term client relationships.

· Excellent communication and interpersonal skills.

I have been in some form of customer service for the past 7YEARS. I have little experience with excel and word documents. I have worked in a call center environment for the past 5YEARS which have been enjoyable and would like to continue with the same line of business. However I have no problem trying my hands at new things as long as there is room for growth with the company.

EDUCATION

I obtained graduated high school and then went on to pursue a career in the medical field at Remington College.

PROFESSIONAL HISTORY

06-2002 to 03-2003 Krystal’s Restaurant Cashier / Cook Jacksonville, FL

08-2003 to 08-2004 P.C.A International Photographer Jacksonville, FL

10-2004 to 08-2009 Citigroup Credit Analyst Jacksonville, FL

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