Customer Service Sales

DANIEL LEE

***** ******** *****

Alpharetta, GA *0022

Tel: 404-***-****

E-mail: *******@*****.***

EDUCATION

GEORGIA STATE UNIVERSITY Atlanta, GA

Robinson College of Business

Bachelor of Business Administration, August 2011

Major: Finance

• Member of the Club Members Association of America

• Member of the Korean Undergraduate Student Association

EXPERIENCE

HEBRON Doraville, GA

Manager 06/2008 - Present

• Manage all aspects of business include analyzing and forecasting monthly sales and expenses.

• Streamline and manage accounts payable and receivable in order to ensure timely payment to both accounts and subsequently monitor company’s cash flow position.

• Improved cash flow by managing customer and vendor relations by extending account payable days, and reducing account receivables and inventory days.

• Increased monthly sales by $10,000 by working with local vendors to create a just in time inventory system.

• Operate sales activities by engaging customers, filling purchase orders, and handling payments.

• Direct shipment logistics by ensuring timely order placement and delivery.

METRO PCS Jefferson, GA

Store Manager 08/2009 – 08/2010

• Demonstrated high standards of customer service by personally assisting in technical trouble shooting and having up to date knowledge on all new products.

• Developed repeat business by creating and establishing long-term relationships with customers.

• Managed average daily sales of $3,500 and reconciled daily cash flow activity.

• Maintained inventory system by recording and reconciling inventory once a week.

• Performed new account activations, reactivations, and upgrades for an average of 50-120 new accounts per month.

AGENTEK Alpharetta, GA

Logistics Coordinator 12/2006 – 08/2007

• Implemented software into handhelds using MySQL.

• Worked effectively in teams to complete special projects collaborated with ADT Home Security to program and link handhelds with GPS systems for approximately 2,000 handheld devices.

Relevant Coursework and Knowledge

• Created pro-forma financial statements to forecast future revenue and expenses for new and existing business.

• Created Statement of cash flows and used financial ratios in order to analyze a variety of companies and their business operations, and provided detailed written business analysis reports.

• Proficient in Microsoft Excel and utilizing it to perform complex financial analysis.

PERSONAL INTERESTS AND SKILLS

• Atlanta Korean School – Assistant Teacher 2004-2005

• Proficient in Microsoft Office including Excel, Access, PowerPoint, and Word.

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