Customer Service Administrative Assistant
Resume:
Kathy Lusk
Santa Rosa, CA 95401
***********@*****.***
Objective: A position as a customer service representative utilizing my customer service skills along with office assistant knowledge.
Employment History:
Office Team temporary agency, various assignments 2011-present
Fresno County Sheriff’s Department, Administrative Assistant
and Community Service Officer 2003-2009
Court Liaison working closely with District Attorney’s Office, Public and Court Staff
Filed criminal complaints
Performed varied, complex and confidential office administrative assistance
Related very well with the public, court staff and Attorney's
Researched and compiled informational materials
Operated word processing equipment
Reviewed finished material for accuracy, formatting, compliance with policies and procedures
Organized and maintained department files
Followed up on projects
Oversaw and coordinated preparation, approval, compilation and distribution of documents and reports
Gathered department data
Set priorities
Meet critical deadlines
Managed heavy e-mails daily
Aflac Insurance, Insurance Sales Agent 2001-2002
Insurance Sales B2B
Benefit consulting role providing insurance opportunities to CEO’s, business owners and HR managers to determine which programs best suit their employees needs.
Education:
Fresno Pacific College, Activity Leader 2010
Medcomm Medical Billing and Coding 2010
Affiliations:
AAPC
American Academy of Professional Coders
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