Medical Billing Manager

Alena Y. Khodus

717-***-**** **** Kent Drive, Mechanicsburg, PA 17050 *******@*****.***

PROFESSIONAL PROFILE

Recognized behavior modification specialist consultant with an enthusiasm for innovations and continuous improvement with excellent communication and interpersonal skills. Proven track record in supervision of therapeutic support staff, developing treatment plans, providing clinical directions, following BHRS network providers’ rules and regulation. Thoughtful in preservation of confidential, personal, financial and a company’s internal affairs information. Key strengths include:

• Decision Making

• Leadership

• Detail Oriented

• Fast Learning

• Conflict Resolution

• Collaboration

Knowledge of behavior modification techniques and Applied Behavioral Analysis.

Knowledge of child development and common behavioral disorders.

Received 2011 Staff Recognition Award by Dauphin County MH/ID Program

As a highly self motivated individual with great team playing ability possesses the following interpersonal skills: well organized, punctual, responsible, reliable, accustomed to a fast-paced environment where deadlines are a priority; accuracy and attention to detail.

PROFESSIONAL EXPERIENCE

New Story (Salisbury Behavioral Health), Harrisburg, PA: December 2011 –present

Behavioral Consultant (in private school)

• Attended and participated in IEP meetings.

• Utilized safe crisis management techniques when necessary.

• Developed behavioral goals for IEP and Behavioral Plan.

• Conducted a Functional Behavioral Assessment and developed system of data collection for staff.

• Developed and implemented behavior plans.

• Responded to child and family concerns in a timely manner.

• Supervised BSS staff, resolved employee’s administrative and personal issues.

• Completed employees’ evaluations, procedural reviews and write-ups.

Behavior Specialist Consultant (BSC): June 2008 – October, 2011

• Supervised STAP (Summer Camp).

• Developed individualized treatment plans.

• Scheduled and conducted consultations with the child and/or family using the treatment plan as a guide per DPW.

• Utilized safe crisis management techniques as deemed appropriate.

• Addressed and resolved conflicting situation between parents and schools or TSS.

• Assessed initial and ongoing strengths and needs of clients and their families per company assessment protocols and timelines.

• Revised treatment plans based on assessment of treatment protocols, observations; conducted FBA.

• Observed and collected data to develop frequent charts.

• Observed/oversaw implementation of treatment plan by Therapeutic Staff Support and provided feedback/clinical direction as necessary.

• Provided clinical group supervision to Therapeutic Staff Support as scheduled on a weekly basis.

• Provided child centered and family based treatment according to Child Adolescent Service System Program (CASSP) principles.

• Collaborated with Mobile Therapist and Therapeutic Staff Support to identify treatment effectiveness and client progress/concerns.

Therapeutic Support Staff: February 2007-June 2008

• Modeled treatment interventions established by the MT or BSC as documented in the treatment plan.

• Provided specific interventions in school, or community settings as outlined in the treatment plan.

• Supported BHRS team, school personnel, and family's efforts to stabilize the child.

• Completed data collection, progress notes.

• Collaborated with other members of the treatment team and other professionals working in the home, or in other community settings, and participated in Inter-agency/team meetings when necessary.

Youth Advocate Programs, Harrisburg, PA: March 2003 – September 2006

Program Manager

• Directed administrative functions of four program branches in Pennsylvania.

• Resolved payroll, personal leave, sick and vacation issues.

• Checked and completed hire packets of new employees, monitored the accuracy of I-9, W-4 and other legal documentation including criminal clearance information.

• Resolved administrative and personal benefits problems.

• Assisted managers with special projects and recognition events.

• Acted as a resource to escalate payroll and policy issues appropriately, computed payroll totals for employees.

Pennsylvania Counseling Services, Harrisburg, PA: September 2002 – March 2003

Medical Billing Specialist

• Processed medical billing and settled issues.

• Maintained and provided patients’ accounts balance due.

• Invoiced insurance companies and patients.

• Processed collection letters and discharged clients.

• Managed files, folders and customers’ accounts.

EDUCATION

• Master of Art of Education.

• Master of Human Resource Management and Industrial Relations

• Currently enrolled in BCBA program (completed 2 classes/6 credits)

CERTIFICATIONS AND TRAININGS

• Required CPI, CPR certifications.

• FBA, ABA, DSM-1V Trainings

• Recovery Mind and Body Training, Community Care Behavioral Health Organization, 2011

• Mandated Reporters of Child Abuse and Neglect, Pennsylvania Family Support Alliance, 2011

• CANS-Mental Health, The Praed Foundation and The University of Ottawa, 2008

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