Customer Service High School
Resume:
Jeralby Bowie
Apt *****
Conroe, TX 77304
************@*****.***
Summary: Talented business professional with a fresh outlook and approach to business problems;
Quick learner, multi tasker, looking to enhance my environment and extend my knowledge, while being an asset
to my peers and my clients.
Skills: Microsoft Office Suite, Lotus, Outlook, and multiple Land Surveying Programs, I have exceptional telephone etiquette, and add a positive, upbeat attitude to any environment.
Experience:
S & V Land Surveying Instrument Man (Eye Man) 02/11 – 02/12
• Setup and manage total stations
• Responsible for recording and reporting the appropriate data as it relates to coordinates of the project
• Worked in a 3 – 4 man team daily to retrieve specific coordinates set out in daily work orders
• Downloading the projects to the computer and uploading daily, the projects into the data collector
Ikon Office Solutions Onsite Service Specialists 04/07- 01/11
• Provided customer service for Fed Ex, Ups, DHL, and Kroger Corporate employees in shipping company documents to specific clients
• Delivered packages to Kroger corporate employees
• Shipping and receiving documents to employees pertaining to health and group benefits
• Scanned and signed for packages received from FedEx , Ups, and DHL
• Responsible for securing warehouse at the end of the day
Hewitt Associates Benefits Consultant 05/06 – 04/07
• Provided customer service and consultation to retirees for medical and pension benefits, from a call center environment
• Made outbound calls to participants informing them of their health care coverage
• Processed documents requested by clients pertaining to their benefits for imaging
• Processed and issued pension checks to retirees
Prosperity Bank Processing Clerk 06/03 – 05/06
• Maintained and compiled information required for banking operations for monthly billing for account holders
• Prepared incoming cash letters for the Federal Reserve Bank
• Issued draft fines to account holders with insufficient funds to cover pending drafts
• Performed online consultations to potential clients for opening new accounts
Education:
Lone Star College In Progress
Klein Oak High School
Graduate
95
References available upon request
Contact this candidate