Secretary/Receptionist

Erin K. Padilla

**** ****** ***** **. *** Diego, CA 92136 • [503] 302-9020

Objective

To obtain a part-time position.

Qualifications Summary

Hard-working student and employee experienced in working in a professional setting. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, able to multi-task effectively. Experience in the Microsoft Suite, Adobe, InDesign, Photoshop, and Publisher as well as navigation through Sharepoint, Dashboard, and Outlook, Web CT and Banner. Capabilities include:

• Customer Service • Word Processing and Typing at 75 wpm

• Computer Operations • Filing & Data Archiving

• Modern Office Equipment Operation • Telephone Reception

• Problem Solving • Scheduling ie. Outlook

• Creating Documents & Editing • Billing

• Ability to work independently

and with others

Experience Highlights

Customer Service & Reception

• Performed secretarial support functions for the Certified Public Accountant of a private accounting firm. Coordinated and managed multiple priorities and projects. Scheduled appointments and maintained accurate, up-to-date confidential client files, including work with QuickBooks.

• Provided discreet secretarial and reception services for Academy Administration Department. Assisted the Head Secretary with general secretarial duties including assisting students, parents, and faculty.

• Provided telephone support and confidential data entry for Director of English Department. Created documents as needed as well as daily grading. Ordered supplies on a regular basis and assisted in overall classroom maintenance.

• Performed receptionist duties at the Salem Family YMCA. Handled all memberships, including activation and cancellation. Collected payments, scheduled classes & appointments, reconciled the till. Worked with a diverse staff and individuals from the community.

• Provided secretarial support to the Secretary of the Dean of Social Sciences/Human Services. Assisted students/faculty and maintained the office, including all desk procedures. Attended required trainings/workshops related to training technique and computer software. Directed calls, ordered supplies, and distributed mail, contracts, and timesheets, processed various forms and prepared, proofed, and edited multiple documents i.e. Letters, memos, instructor absence notices, reports, key requests, course syllabi and course outlines, rosters and other instructional materials. Attended Advisory Committee Meetings and took minutes. Processed student evaluations for Associate Dean each term. Able to work independently while supervisor was away. Performed other related duties as assigned. Served on three hiring committees and maintained a full-time student status.

Management & Supervision

• Established, supervised and maintained high school newspaper staff. Conducted various interviews and questionnaires. Collected all data and feedback. Experience with digital photography and layout software. Organized class meetings, functions, and weekly assignments. Proofread and revised incoming data, stories, etc. Met printing deadlines each month.

Employment History

Secretary, Chemeketa Community College, Salem, OR: 2006-2009.

Front Desk Receptionist, Salem Family YMCA, Salem, OR: 2006-2007.

Music Library Assistant, Thunderbird Adventist Academy, Scottsdale, AZ: 2004-2005.

Teacher’s Aid/Grader, Thunderbird Adventist Academy, Scottsdale, AZ: 2004-2005.

Newspaper Editor & Student Association Member, Thunderbird Adventist

Academy, Scottsdale, AZ: 2004-2005

Receptionist in Admin., Thunderbird Adventist Academy, Scottsdale, AZ: 2002-2004.

Receptionist/Secretary, Rodney C. Wilson, CPA, Flagstaff, AZ: Summers 2002-2004.

Education

Southern Adventist University, Collegedale, Tennessee (2005-2006)

Chemeketa Community College, Salem, Oregon (2006-2007) AAOT degree.

Portland State University, Salem, Oregon (2007-2008) BS. Social Science

Bellevue University, Bellevue, Nebraska (2009-present) MS. Clinical Counseling

Other Experiences/Awards & Certificates

Cum Laude, Portland State University, 2009

Tau Sigma National Honor Society Member, 2008

President’s List, Portland State University, Fall 2008

Dean’s List, Portland State University, Spring & Summer 2008

Oregon Notary Public, Commission No. 438577, Expires: June 19, 2013

Mac Lab Assistant, Chemeketa Community College, Salem, OR, Fall Term 2007

Von Pohle Award, Thunderbird Adventist Academy, Scottsdale, AZ, 2005

Summer Camp Counselor, Holt Heritage Camp, Sandy, OR, Summer 2004

Voice of Democracy Speech Contest, 3rd place, Veteran of Foreign War, Flagstaff, AZ, 2002

Volunteer Experience

Kid Time Host, Goose Hollow Family Shelter, Portland, OR, 2008-present

Meal Provider, Goose Hollow Family Shelter, Portland, OR 2008-present

Capstone/Practicum, HOST Youth & Family Program, Salem, OR, Summer 2008

Volunteer Assistant, Share Him International: Rwanda Mission Trip, Summer 2007

Volunteer Chaperone, Livingstone Adventist Academy: Wapato Mission Trip, March 2008

Volunteer, St. Vincent de Paul, Phoenix, AZ, 2003-2004

Volunteer, Northern Arizona Food Bank, Flagstaff, AZ, 2000-2001

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